When i came to pick up my truck, the front bumper was still not completely level and i was concerned about the gaps between the front fender and the front bumper caps on both sides, not just the passenger side that actually had the cap replaced. The attendant was understanding and asked if i wanted to leave it there or bring it back. I choose to leave it. He told me he would relay my concerns to Mr. Bejarano, who has been my contact with Service King (i was there late in the day on Tuesday, Sept. 26th). Thank you
9/27/2017
Evelyn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect
9/27/2017
Carlos C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellamt customer service
From the lovely lady in reception that was so nice and attentive to the courteous sales rep Eric that was in constant contact and ready to help. I will take my cars there from now on
9/23/2017
Felecia E. VERIFIED CUSTOMER
Vehicle Make : Honda
Once I left, my car pulls to the right and the left wheel is either bent or not aligned because my car now vibrates jumpy on the left. I am not satisfied and will be taking my car back in the morning.
9/14/2017
Beverly H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The only issue is that my total car was not washed. The car was sparkling clean on the side that the work was done on. But the other side was not as clean
9/10/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Ricardo was very informative and concerned about my car and also my situation in regards to the storm. Very kind, professional and the outcome of my car i am very satisfied. I really appreciate the service given in regards to my car.
8/31/2017
Charles E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was surprised when the car was finished Thursday when a couple of messages
had indicated Monday at 5. I was happy to get the car but would have appreciated an accurate heads up.
8/25/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a great experience working with Cameron. I sincerely appreciate his guidance all the way through the Repair process. I wish I had more Associates like him at my Distribution Center.
8/23/2017
Byron B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job. Looks great.
8/19/2017
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My experience at service king was great ! They kept me updated about my car on the daily. If I called, the service was awesome. And when my car was finally done,I loved the work they did to repair it. And how fast they work to get your car back it is a major plus!! Thank you !
8/19/2017
Renata D. VERIFIED CUSTOMER
Vehicle Make : GMC
Today my vehicle was returned to me and so far im quite satisfied. Once I can drive it a lil more along with a further distance, I will be able to give more feedback.
8/17/2017
Reginal A. VERIFIED CUSTOMER
Vehicle Make : Honda
100% SATISFIED.
8/16/2017
Tamira C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very quick service. Love the updates from text and the valet service
8/16/2017
Joe K. VERIFIED CUSTOMER
Vehicle Make : Tesla
Eric was fantastic! The daily text updates were very cool
8/12/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Terrific service in a very short period of time. Bumper replaced in 2 days
8/12/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Ford
Eric service advisor was terrific kept me posted upon leaving facility engine light came on. Stopped had checked Ambuent Aur Temp sensor concerned in front area area where repair was and electrical connection sensor was compromised truck has 24k miles. Uncertain of cause Bevane aware of issue when unable to remotely start vehicle prior to leaving which indicates engine error code. Again I do not know but my experience with you and your team was amazing
8/9/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service with constant feedback which was greatly appreciated. The repair that was completed was done perfectly and in the timeframe as promised. Fabulous customer service and workmanship!!!!
8/9/2017
Brian S. VERIFIED CUSTOMER
Vehicle Make : Ford
The paint has numerous runs.
8/6/2017
Dwayne F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They were very courteous, timely, and professional.