Scott was great throughout this process. He kept me up to date on every stage of the repair process. Also, he kept me in the loop about how long it would actually take and potential part shipping road blocks. I’m extremely impressed by his proactive mentality in keeping me informed.
8/11/2018
Ben I. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott Davis was very professional.He explained the progress of the repaid and all the work they did to me.Thanks Scott for being an asset to Service King.
8/9/2018
Joe O. VERIFIED CUSTOMER
Vehicle Make : GMC
John Salas educated me thru the process and he was great. 2 Thumbs up
8/9/2018
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
This was BY FAR the best experience with a car repair. My service advisor went to bat with my insurance company to replace a part with OEN parts. Just a great place and way to do business.
8/8/2018
Patsy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was completed sooner than anticipated. Most importantly, my car looks beautiful!!????
8/7/2018
Camille L. VERIFIED CUSTOMER
Vehicle Make : Nissan
There was no communication at all. I was told I would be called the day after I dropped off my car with an estimate and a pick up date. I as not contacted. When I called myself, I could not get information on what was being fixed with my car or when the car would be ready. In 10 days I was not called about my car at all. I had to contact my insurance company to find out what was happening. Horrible customer service.
8/5/2018
David ****. VERIFIED CUSTOMER
Vehicle Make : Toyota
First of all...took far too long....second... Was told they would touch up a scratch which they didn't do...third ...about $20 of my tip money was taken from console which makes me question the honesty of employees there....i will try a different company next time . A good job was done on the back end at least.
8/4/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Mazda
They go the extra mile with fixing your car. I am very pleased with Service King.
8/4/2018
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Audi
I was kept informed on a daily basis of the progress. The service department personnel were polite, considerate and very professional. Nicole delivered my car to me upon completion of the work and was extremely friendly and polite. Thank you for doing an excellent job!
8/3/2018
Cayerpamela H. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair work was completed on time; the workmanship was superior to any other repair shop I’ve used. Well done Service King!
8/2/2018
Curtis D. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs were completed on the day as promised. Mr. Scott Davis, service advisor, kept me informed on the progress of the repairs of my Kia Sorento. My Kia looks like it’s brand new.
Thanks
7/28/2018
Subrat D. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was very pleasant experience. Did not face any difficulties since the day they picked my car from my drive way till they fixed and drove back to my drive way. The team was very courteous and helpful. Nicole and John were extremely meticulous in they task. Thanks a lot to you guys.
7/26/2018
Janice C. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott was great to work with. He always went above and beyond to be sure I was pleased with the results.
7/26/2018
****E. VERIFIED CUSTOMER
Vehicle Make : Dodge
OVERALL I WAS EXTREMELY PLEASED WITH THE SERVICE PROVIDED BY NICOLE. SHE WAS EXTREMELY PLEASANT, HELPFUL, AND EXPLAINED EVERYTHING THOROUGHLY. MY CAR WAS NICELY REPAIRED BUT I HAD SOME CONCERN ABOUT THE REAR WINDOW TINT WHEN IT CAME BACK TO ME.
7/23/2018
Chris M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Job
7/22/2018
Vancy T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I got a scratch on my steer wheel, on small chip of paint on the passenger front door and one on the passenger rear door. I call twice and left a voicemail and no one calls me back yet. Terrible!