Just all around things were great! I mean the customer service made me feel very relaxed and treated me like a valuable customer. Everyone, from the lead person taking care of my car to the Geico representive, and even the Enterprise person.
Cudos to all for making me a ready to return customer, if I ever need to!
William R
11/18/2015
Juan C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
It was out as soon as possible really liked there service. Thank you
11/18/2015
Higgs A. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service
11/17/2015
**** R. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff were very professional and the repairs were completed
right on time.
My car looks great!
****
11/17/2015
William L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very pleased with the communications and service. Thank you
11/17/2015
Keith H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very satisfied with the service and coordination with Angela Fuentes
11/15/2015
Ludwig C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!!
11/14/2015
Shelly Ann. VERIFIED CUSTOMER
Vehicle Make : Dodge
Going above and beyond. Taking care of other small issues on my vehicle that they noticed.
11/13/2015
Rochina G. VERIFIED CUSTOMER
Vehicle Make : Kia
I am greatly impressed with the highly proffessionalism of Service King's staff, the solved my problems swiftly and per schedule a kept me posted all the way through... thanks a million, Alexis, for being on top of my case, keep up the great job!!!
11/12/2015
Luz V. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks great after repairs and the customer service that Angela Fuentes provided was excellent. Thank you Service King!!!!
11/12/2015
Steven R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Service King made what would be a normally stressful situation completely stress free. They did an exceptional job with the repair. Kudos to Angie who walked me through the whole process and kept me updated.
11/11/2015
Catherine D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Angela was wonderful and made the entire process seamless. She explained the repair process very well and kept me informed of my car as it was undergoing repairs. Nice staff!
11/11/2015
Chris B. VERIFIED CUSTOMER
Vehicle Make : Ford
They forgot to reset my clock after disconnecting my battery otherwise so far so good
11/11/2015
Edwin V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went great . Repairs were perfect paint was exact same as before
11/8/2015
Lori G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Angela was excellent with constant communication and letting me know about the progress on the car. Also the texts to let me know where they were in progress. Everyone was very pleasant to talk with. Everybody is outstanding. I
am glad that time is taken to make sure it's done right and not rush to get it done
quickly. Ty again for making an accident a positive experience. Continue the great work.
11/8/2015
Georgia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was handle professional and Angela was very informative about the status of the repairs.
11/6/2015
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Acura
When I dropped off my car at service king they we really helpful and told me ax actor how long it would take. I had text from them to keep me informed about my car.
11/6/2015
Maria I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Angela is amazing!!!!
11/5/2015
Ngoc D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hood In the engine compartment does not lock the way it should be. I have to press it down real hard for it to lock. Also, the front portion of he hood does not align with the front bumper.
The interior instument panel was not cleaned properly.
All the parts installed were cheap aftermarket parts none of them were Toyota and my car now looks cheap.
The representative who is more of a salesman was just trying to cover up the defect of the hood by lift it up and let it drop so it can lock.
I had to wait for 45 min until the rep can see me.
Now I am afraid that if I go again to fix these imperfections I will have to wait a long time until someone sees me and then wait some more days until they repair the car properly.
I am so depress now after waiting so many days and then getting a car that was not fixed properly.
11/3/2015
**** A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Angela was great. Helped and provided me with everything I needed