Everyone was great. Roman went over and above with communication about my car. Very pleased.
4/3/2017
Juan Gabriel. VERIFIED CUSTOMER
Vehicle Make : Honda
Alexis has outstanding customer service. She kept me informed & even finished repairs sooner than expected. Great job
4/2/2017
Henry Y. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Service king team in Katy are truely phenomenal, the receptionist ladies are extremely nice and helpful and Mr. Derrel made my whole process easy and in a faster time than I thought, I will definitely recomend you guys!
4/1/2017
Herman J. VERIFIED CUSTOMER
Vehicle Make : Kia
Under the circumstances it was a great pleasure to work with Service King. After my initial experience with the company, there wasn't a second option for where I would take my car, for who would handle the repairs professionally. Alexis kept me informed and updated with a great sense of customer service and logistics. The technicians are no doubt professionals. Because of them I'm investigating your website's list of services that you offer. A great experience, again, considering my daughter only had the car for 5 months but all is again well and good. Thank you Alexis, for the time you took explaining things to my daughter, making me aware of all of Service King's support after we leave. Thank you Service King.
4/1/2017
Catherine R. VERIFIED CUSTOMER
Vehicle Make : Honda
Is great to be able to trust someone with your car. I love the text messages with the status
4/1/2017
Oscar M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and a great customer service.
3/31/2017
Maryanne M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work was done in a timely manner and I was kept up to date via text messages daily. It let me know that you were working on my car and what work you were doing.
3/31/2017
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All repairs were completed exactly as promised. Job well done. Thanks.
3/31/2017
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was courteous, friendly and prompt. I enjoyed working with Daryl.
3/31/2017
Glenn N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done and on time as text to me
3/30/2017
Gary N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Rear bumper shows 2 small bulge areas where repair was done.
3/30/2017
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was quick professional service with attention to customer needs.
3/30/2017
Leniverjose L. VERIFIED CUSTOMER
Vehicle Make : Honda
Vladimir Cerna facilitates everything as we go to the process. He did a fantastic job in this stressful time having your car fixed.Thank you very much!!!
3/30/2017
Sergio E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great team keep that good work !!
3/30/2017
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I lIke the communication Michael had with me throughout the whole process.
3/29/2017
Ut N. VERIFIED CUSTOMER
Vehicle Make : BMW
Service King provided the best service to
Customers . Front desk Associates are very nice
The Service Advisor, Alexis Cauley was second to none
Thanks
3/29/2017
Terry R. VERIFIED CUSTOMER
Vehicle Make : Ford
You all are the most wonderful staff i ever experience thank God for service king your service was truly king.
3/28/2017
Nicole R. VERIFIED CUSTOMER
Vehicle Make : BMW
Good communication throughout
3/27/2017
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The process from my drop off date, to my pick up date was streamline. Vladimir was my service manager, and I have to say he is the best. Daily updates and pictures along the way.
Thank you!
3/26/2017
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Kia
I was kept up on every step they were doing to fix my car and when to expect it to be completed. It was finished 4 days before they said it would be done. I had my brother check to be sure everything had been done and he said everything he had seen after the accident had been fixed. I am very satisfied with the treatment I received. I can't say enough good about Richard and the treatment he provided.