THEY DID A REALLY GOOD JOB ON THE REPAIR AND MADE SURE EVERYTHING WAS COMPLLETED AND KEPT ME IN THE LOOP THE ENTIRE TIME.
5/26/2017
Gary C. VERIFIED CUSTOMER
Vehicle Make : Honda
Michael kept us informed every day as to the progress of the repairs. We are very pleased with Service King.
5/26/2017
Erica W. VERIFIED CUSTOMER
Vehicle Make : Kia
Ariel was awesome and thanks for doing a great job
5/25/2017
Yessica V. VERIFIED CUSTOMER
Vehicle Make : Honda
You'll said the bumper was being replaced and it was not.
5/25/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Service rep explained everything before and after repairs. Was focused on my case and answered all my questions
5/24/2017
Linda P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly service and quick turn around getting my Juke back. Many thanks!!
5/23/2017
Jerrod C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great communication by Zane.
5/23/2017
Lillian G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ariel walked me through all the repairs, do's and dont's with the paint and all the warranty information. A service engine light came on after he brought my car out and he immediately took it back to check. It went back off but he said any problems to let him know. Unfortunately, it did come back on after I drove it home and I called him. I brought it back up and he immediately took care of it and had it back on the road again. Ariel was very friendly, courteous and respectful of answering any questions I had.
5/23/2017
Caitlin H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was in the shop for 2 weeks. When I got it back, the antenna was not reattached, 4 old pieces of the car were remaining in different parts of the vehicle, and a huge square of sticky residue from a sticker they had apparently put on my windshield was remaining...still haven't been able to get it off. For the 7,000 that they charged my insurance, this seems like a bit of a sloppy job.
5/21/2017
Randy H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was just fine. However your front desk receptionist was very rude. Get rid of her and you would get 5 star's
5/21/2017
Eleanor H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Vladimir Cerna was my consultant and he did an excellent job. He was knowledgeable and answered all my questions throughout the process, and kept me up to date on the progress of my repair. The finished product was perfect!
5/21/2017
Shaun S. VERIFIED CUSTOMER
Vehicle Make : Honda
When I dropped off my car my experence and service was good, except for the fact that despite the fact that I made an appointment to drop off my car, SK acted like they were surprised I was there and were not ready to receive me for a while. The appraisal and arranging a rental car went smoothly, but my wife had a very frustrating experience when dropping off the minivan. Again, even though we were told to drop off Tuesday morning, the SK employees were surprised to see she was there and acted like they didn't know what was going on. Luckily my wife had all the paperwork. When I arranged a rental car, I told the guy from enterprise I had 3 small children that rode in the minivan that needed car seats so whatever rental I got needed to be able to hold 3 car seats, and I was willing to pay extra for that. Well, the rental car that was brought for us was a Buick sedan that had no chance of fitting 3 car seats even though he signed me up to receive a SUV. It took my wife an hour and a half to drop off the minivan and get the car seats into the jeep.
5/20/2017
Elaine G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Nothing
5/19/2017
Bruce C. VERIFIED CUSTOMER
Vehicle Make : Honda
Richard did an excellent job and your texting system kept me
Informed as to the progress of the repair.
Fred at Enterprise did an excellent job as well.
5/18/2017
Walter M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very reliable,fast and courteous
5/17/2017
Kimberly J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really loved how my representative at Service King kept me in the loop on my car's progress.
5/14/2017
Victoria D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Daryl was fantastic, and kept me up to date throughout the process. Thank you so much!
5/14/2017
Mark A. VERIFIED CUSTOMER
Vehicle Make : Buick
Richard Shell did great! I wasn't expecting a long wait on my vehicle, but it was worth it job well done! I do have one small mishap though... I did receive the textes of all the updates. For your future customers I'm sure that they would like a DAILY update of their vehicle. Because I know I would have liked one. Which I did not receive. Whether you have people working on the vehicle or still in the holding process. I'm sure your customers would like to know the status of their vehicle. Besides that, great job!