I was over joyed with all the commu icTion i. Got from darrel. He even stayed late on a friday so that i could pick my car up. Very happy with service.
7/29/2017
Jared C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When I picked up my car it had a large crack in the windshield. I was told the Geico guy had seen the rock chip that it originated from (we were not aware of it). Daryl seemed to know about it too. Instead of contacting us and letting us know about the rock chip (or you know, offering to fix it for us, for $$ of course), y'all just sat and let it crack our windshield in the heat while the car was in your possession. Now a $30 dollar repair has turned into a $300 dollar replacement. That is not what I would call a satisfactory repair experience.
7/29/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
Richard Shell was great and the car was ready when they said it would.
7/27/2017
Sherry H. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service! Richard and staff were courteous and efficient. I appreciate the updates via text messaging and car repair was good as new.
7/27/2017
Emran M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the good work. Great service. Efficient.
7/25/2017
Chase Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent communication and repairs look great.
7/25/2017
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Ford
OUTSTANDING SERVICE. NEVER SEEN THAT FROM ANY CAR REPAIR SHOP OR DEALERSHIP.
7/23/2017
Koichiro S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It is very appreciated with your quickest and timely repair.
7/22/2017
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Honda
It was fast, good job and love the texts to tell me where you are in the repair. Job well done, the guy that helped us was great and easy to work with. I forgot his name but hope he gets this. Suzanne S
7/22/2017
Jason W. VERIFIED CUSTOMER
Vehicle Make : Mazda
It took 100 days to repair my car because we were waiting on parts. Having said that I was really impressed with the quality work that was done and I know it would've been done faster if the parts were available sooner. Zane kept me apprised the entire duration, calling me faithfully every week with updates very nice job done!
7/22/2017
Jimmie P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car door would not open after unlocking, the metal rod in the inside door handle is missing, the electric windows didn't work properly. The door locks and windows were resolved on site. The rod situation is being addressed.
On my way home, I noticed an issue with my console that was not present when I dropped it off. The console no longer locks in an up position. I have no proof of this because it was not part of the repair. I noticed it because I usually drive with the console in the up position.
The service rep kept me informed and was nice. The main repair looks good. The reassembly and other items are an issue.
7/21/2017
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional and friendly. Service very good. I would recommend Service King to my family and friends. My car looks great. Thanks for a job well done.????
7/20/2017
Nicole O. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone that I met at Service King was very helpful and nice. I also enjoyed receiving text updates about the status of my vehicle.
7/20/2017
Miguel C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Just keep offering customer service like the one Vladimir offered me, he was very professional and he went above and beyond To offer exceptional customer service.
7/20/2017
Brad W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great and faster than expected
7/20/2017
Nadia D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The customer service was great. Staff was friendly and informative. I really liked that I was updated on my vehicle's progress each day.
7/19/2017
Kairuhan A. VERIFIED CUSTOMER
Vehicle Make : Honda
El servicio fue excelente y la atención del Sr Arturo y arañara especial
7/19/2017
Connolly Dance. VERIFIED CUSTOMER
Vehicle Make : Ford
Arturo was great! Kept me very well informed.
7/19/2017
Kris C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We had a rocky process, but repairs look good and the Tahoe drivers great. The car was returned clean and washed, that was a great surprise. The pictures showing the frame being replaced was a great way to keep me informed. Looks good.
7/18/2017
Christian H. VERIFIED CUSTOMER
Vehicle Make : Honda
Damage wasn't fully repaired and they want to say that my blinkers failed before the accident. How would I drive my car with no blinkers?