I just want to say thanks to everybody at Serviceking.
10/16/2017
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate the frequent updates on the progress of the repairs
Although sometimes the communications get a little confusing
I will see that your system generates automated messages that sometimes get in the way of your agents messages. Not a big problem for me but maybe for other people
10/15/2017
Steve C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The best run business I have ever experienced
10/14/2017
Kathryn C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent work. Outstanding service! Special thanks to Arturo, who kept in touch throughout the repair process via txt and phone call. I knew my car was in the best possible hands. Thanks again.
10/13/2017
Judy I. VERIFIED CUSTOMER
Vehicle Make : Honda
Guy who took care of me was great
10/13/2017
Emran M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Loved the service
10/13/2017
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Ford
In a world of social media and a society connected by lightening fast technology where everyone is a critic, the new currency of business is customer service. This is the standard by which could make or break a company. With so many options for the same products and services, companies must differentiate themselves by how well they provide this product or service to its customers so as to grow customer retention and acquire new customers. This was my first accident and I was nervous taking my car to a non-dealer owned repair facility. There are horror stories about poor service and having to go back time and time again because the repairs were not compleated correctly the first time. I never worried about this once with your facility. I was constantly kept informed by text or phone call and I knew exactly what was happening with my car. Arturo was always available to answer questions and he was polite and sincere. I will definitely be returning to Service King of Katy for any future body work for all of my vehicles. Way to go!
10/12/2017
Laure C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great team you all have.Keep it up.!
10/12/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome service and communication
10/12/2017
Erick H. VERIFIED CUSTOMER
Vehicle Make : Ford
The text updates through the entire process were comforting
10/11/2017
Jean P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Incredible service they paid a lot to details I will always use them if I need service again
10/10/2017
Reginald W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
They did a really good job
10/10/2017
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I can not say enough about the service and care that was taken to make that I was comfortable while waiting for my vehicle or all the extra attention to details that my service rep took to make sure my car was completely taken care of . Thank you Ariel for making my precious car whole again and caring about how much it meant to me!
10/9/2017
Barry Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Ariel kept me informed and the car was delivered when promised
10/8/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Our service rep was Arturo **** & we couldn't have asked for better service. He is great.
10/7/2017
Delfina L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Loved Michael very nice gentleman. thanks for a job well done .????????
10/7/2017
Leticia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Arturo was very knowledgeable in his area of expertise, attentive and always kept me informed with the status of the repairs. He provided me excellent service!
10/7/2017
Crystal J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service
10/6/2017
Orlando P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Components on the vehicle were left loose, and door does not properly close, it looks like a rushed, mediocre job