The major problem I had was I wasn’t notified of changes to my vehicle. State Farm gave consent to use old parts on my vehicle as if they were the owners. I should have been notified of any changes being made to my vehicle.
2/26/2019
Brock J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything looked good as new.
2/24/2019
Anthoriby B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated how our service advisor did his best to work with us in our time constraints and budget
2/23/2019
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great experience from start to finish. Friendly staff gave us confidence in the workmanship. The constant updates on status were relieving. Would highly recommend Service King!
2/23/2019
Marguerite H. VERIFIED CUSTOMER
Vehicle Make : Ford
GREAT CUSTOMER SERVICE FROM BEGINNING TO END!!!
THANK YOU ALL SO MUCH!
Margo Herrera
2/22/2019
Hugo Q. VERIFIED CUSTOMER
Vehicle Make : GMC
Yes everything was fine communication was perfect and the customer service was great ????
2/21/2019
Mark G. VERIFIED CUSTOMER
Vehicle Make : Audi
Very fast, CSR Jess did a good job!
2/20/2019
Russell L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs looked good.. Delivered on the day promised... Everyone was extremely nice and helpful... Excellent experience
2/20/2019
Coty B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Paint overspray on bed liner, no bed liner on driver side, tailgate isn’t lined up straight, sharp metal hanging out of bed rail, overspray paint on tailgate
2/16/2019
Philip T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept us well informed as to the status of repairs
2/14/2019
Rand A. VERIFIED CUSTOMER
Vehicle Make : Buick
The work they did was outstanding. And some of the communication tools, like text updates I really appreciate. However their use of the tools in a consistent manner was lacking and probably had me asking more questions than those getting answered, especially since my completion date was moved twice at the very last minute. Better and more consistent communication would be fantastic.
2/14/2019
Robin H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the updates with the status of my vehicle. The staff was friendly and answered all my questions. The outcome of the car looks great. Thank you
2/14/2019
Luis Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work thanks
2/13/2019
William C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent Service. Kept me updated on everything. Great Customer Service! My car looks amazing!!!
2/10/2019
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs are perfect! William was great at keeping me fully informed of my status
2/9/2019
Manuel C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job..Thanks !!
2/8/2019
Brandy L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job thank you
2/7/2019
Martha L. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Great service
2/5/2019
Marissa P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so helpful and polite! All staff members that helped me did a wonderful job of communicating to me what exactly is going on with the status of my car. My car looks good as new! I would definitely recommend them to my local friends.
2/2/2019
Reggie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The front door that was replaced is not properly attached to the car has a loose screw and it's making a popping sound should have been very obvious when they open and close the door no I have to take time out to take it back to them to fix it right even though it may have been an honest mistake inconvenience on my part other than that great job