For starters, my repair is not complete. I went to pickup my truck this evening and there were 5 issues that had not been addressed/fixed.
You've had my truck for 31 days and counting. There is no way this should have taken this long, then finally when I'm told it's ready, the work was incomplete. The communication during the 31 days so far has been horrible - to the point I had to contact my geico rep and he served as the go between because I was not getting any response from service king.
In addition, I have racked up a 465 rental bill (and counting) due to you guys having my truck for so long. This repair is costing a lot more than the insurance deductible.
I am not a happy or remotely satisfied customer and would not use service king or recommend service king to anyone.
5/21/2015
Alan F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent job
5/17/2015
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole experience was nice. Very professional, quality and informative. Aerial was wonderful to work with!!!!
5/17/2015
David W. VERIFIED CUSTOMER
Vehicle Make : Acura
Work was very good and sevice from all providers-Service King, Geico, Enterprise was all very good.
5/15/2015
David F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good thanks
5/14/2015
Sanjay C. VERIFIED CUSTOMER
Vehicle Make : Honda
I definitely made a great decision in choosing Service King as my body shop. They were very warm and welcoming and did a great job on my car.
5/14/2015
Samantha H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took a whole extra week because something (maybe water) got in the paint while they were painting and they had to redo it. Now that I have my car back I cannot have a passenger in my car because they installed the panel where the seatbelt is wrong!! And the seatbelt is inside of the panel!!
5/14/2015
Brandon T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent and quick service.
5/13/2015
Charles D. VERIFIED CUSTOMER
Vehicle Make : Ford
Do a great job keeping updated on progress
5/12/2015
Dan G. VERIFIED CUSTOMER
Vehicle Make : Honda
Polite, kind, and courteous. What more could you ask for.
Thanks
Dan
5/8/2015
Ivonne G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and professional I feel trust on leaving my car in their hands specially. Derreyl Great service.
5/8/2015
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Ford
Really appreciate Chris contacting me everyday to keep me updated!
5/8/2015
Alfonso R. VERIFIED CUSTOMER
Vehicle Make : Honda
Best service experience ever.
5/8/2015
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service and very friendly and professional staff!
5/7/2015
Veronica S. VERIFIED CUSTOMER
Vehicle Make : BMW
Wonderful service, especially Cody
5/7/2015
David U. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done well.
5/6/2015
Theresa F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was awesome. I appreciate all everyone did. Thanks for repairing my car.
5/6/2015
Tina P. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris did a splendid job with contacting me on a daily basis. This isn't the first time I've used service king, but it was my first time at the Katy location and it's by far the best service given!
5/2/2015
Tiera W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Really good job guys! I love my car you guys are fast and good! I can't thank you guys enough. Great customer service!
5/1/2015
Jose C. VERIFIED CUSTOMER
Vehicle Make : BMW
Very quick service and very responsive. I would recommend.