Gary Lubbers is fantastic, a consummate professional. I have worked with him twice in the past 2 years. I went to Service King Frisco one time last year due to scheduling conflicts, and definitely prefer Service King Mckinney due to the over the top customer service I received. Gary looked over my car with me upon delivery and found a small spot unbuffed and took it upon himself to fix it before I left the shop. I love the automated text messages and follow up. I highly recommend Service King and recommend it to all of my friends.
1/6/2016
Vernita W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John and the team were excellent!!
1/6/2016
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
1/6/2016
Cecilio Q. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm happy good job Thanks
1/6/2016
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service. Kept me informed on a regular basis. My car looked as good as new.
1/5/2016
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was well taken care of by Jeremy.
12/31/2015
Stanley M. VERIFIED CUSTOMER
Vehicle Make : Kia
Gary was awesome. He is very knowledgeable and he kept me up to date along through the entire process. This man needs a raise!!
12/29/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job, ya guys are fast and friendly.
12/26/2015
Russell K. VERIFIED CUSTOMER
Vehicle Make : Dodge
David kept us updated the entire way. Great customer service.
12/24/2015
Marlene L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
As said before, communications about what was really going on with the issues with my car was not done in a timely manner. I have taken care of this matter as much as it can be. I don't need to be contact about this issue.
There is still work to be done on my car so we will see how that is handled.
But you all did a great job on my car! And that I thank you!
Leslie Cantin
12/23/2015
Bryan L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Really god job on keeping me informed on updates. Very nice personel. Definatly a will use again
12/22/2015
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Honda
10/10 quick and easy repair
12/20/2015
Wayne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous, prompt, and transparent regarding the process.
12/19/2015
Joy P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everything was great. Thank you!
12/18/2015
Ronald J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job! Looks like new.
12/18/2015
Vera A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
David was extremely knowledgable and very cordial. Couldn't have picked a better rep.
12/18/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Sprinter repair has the following issues:
****)Driver side back door panel (inside) keeps falling off. 2. Rear auto lock not fixed
3. Rear defrost not fixed. I don't know if they painted it.
12/17/2015
Melissa P. VERIFIED CUSTOMER
Vehicle Make : GMC
Great Experience! Very easy to work with and kept me informed well! Impressed.
12/17/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast turnaround on repair. Thank you John and Service King.
12/15/2015
Richard P. VERIFIED CUSTOMER
Vehicle Make : Ford
This was my second experience this year (2015) with Service King -- both times my vehicle was struck from behind! Service King McKinney's team was professional, helpful and pleasant to work with. The quality of the repairs was excellent. While I hope not to be back for some time, I would return without any hesitation.