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Real Reviews from VERIFIED CUSTOMERS
Gary S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nice people, great work.
6/30/2016
Paula D. VERIFIED CUSTOMER
Vehicle Make : Dodge
It looks like new, like it never had hail damage. Thank you.
6/30/2016
Maria R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeremy did a AWESOME job. I will recommend friends and family to Service King. Thank you.
6/29/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. On time. Kept me informed. Friendly service. Jeremy from McKinney Texas location is awesome!
6/29/2016
Charles R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeremy did a fantastic job throughout the entire process
6/28/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dave Pietsch is fantastic. He kept me informed of progress and expected completion time every day. And my truck was repaired so that I would never know it was in such bad shape after my accident. Dave even made sure the interior was in immaculate condition. I'm very satisfied. Thanks.
6/26/2016
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Our service person (Dustin) was VERY accommodating - communicative and friendly ! We have worked with Service King in the past and had a similar experience at that time. This last repair just reconfirmed that our choice to use Service King again was the RIGHT thing to do !
6/26/2016
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My service advisor was on vacation but nobody called to let me know my car was ready. I had to call to get the update. Repairs seem to be well done. Everyone was very courteous and efficient.
6/25/2016
Kirk B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the updating communication via text, email and phone. I greatly appreciate it.
6/25/2016
Gregorio S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The daily communication with us thru text message was superb . We didn't have to call when finish , they called us. Thank you
6/24/2016
Dean B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jeremy was forthcoming and honest about what was happening and reasons for delays.
6/23/2016
Charles L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks like new.
6/20/2016
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They went above and beyond, was a wonderful first experience
6/18/2016
Laura N. VERIFIED CUSTOMER
Vehicle Make : Kia
You have had my vehicle for WELL over a month! I finally get the notice that the car is done, BUT IT DOESN'T RUN! When asked about it, we were told the car "came to you that way". Our car was brought to you following an incident in which we were rear-ended at a stoplight! It was running just fine! To top it off, you tell us you can't fix it! You have clearly done something to damage our vehicle, and won't own up to it. I have contacted the insurance company and I WILL be following up with our lawyer. This is the absolute WORST service I have EVER had! There was ZERO communication throughout the ENTIRE process! Our completion date was pushed back half a dozen times, then you return a car to me that doesn't run and say it came to you like that! Do NOT contact me regarding this review. Service King will hear from our lawyers.
6/18/2016
Patrick L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The phone call center is woefully inadequate. Personnel were professional enough, but wait time was horrendous. It was bad enough I hesitate to use Service King again, except for quality of experience with local team.
6/17/2016
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am 100 percent happy!!! The job looks great and the work was completed faster than I ever dreamed possible. Jeremy was the best. Nice, professional and I feel blessed I got to work with him. Thank you so much. D Goracke
6/17/2016
Gangaram G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!! Thanks a ton to Dustin who took care of my car!!!
6/10/2016
Marcell W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repair was done in a timely manner with excellent service.
6/10/2016
Anna A. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast and professional
6/9/2016
Tim C. VERIFIED CUSTOMER
Vehicle Make : Mazda
David is an excellent service manager
6/7/2016