Everyone I met at Service King was very helpful and accommodating from beginning to end. The lady at the front desk was cheerful and called Enterprise to come pick me up at drop off. Dustin M was awesome. He made sure I never had to wait and at drop off and pick up saw me drive up and met me in the parking lot before I could even get out of the car. He gave me an accurate estimate on how long repairs would take and called to give me updates during the repairs. Hopefully I won't need your services again but if I do I will gladly return to your facility.
2/5/2017
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was kept informed on progress. Car was ready earlier than expected. Looks great.
2/5/2017
Glenn K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service from John and the team across-the-board I really appreciated the text updates with progress and they finish two full days ahead of schedule would really help me out will definitely return if I need any repairs in the future
2/4/2017
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service from the receptionist to my service person Dustin Mowery!
2/4/2017
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job keeping me informed of progress
2/4/2017
Rachel J. VERIFIED CUSTOMER
Vehicle Make : Honda
Easy and early. Excellent customer care.
2/3/2017
Sheila P. VERIFIED CUSTOMER
Vehicle Make : Ford
No issues. Other than enterprise rental. They should not try tot charge extra insurance when the insurance company is paying for it
2/2/2017
Shirley H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very happy with the service I received
2/2/2017
Afzalsara Afzalmuhammad. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sal Reyes made the whole experience a breeze. I have not met such a nice customer service representative before. He knows his stuff and delivered everything as promised.
Thanks
2/2/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : BMW
Jay Lane and your service crew are top notch. Not only was the overall experience extremely professional, but you guys also saved us money as well as got our vehicle fixed and back to brand new 2 days before expected! Thank you guys for everything. You have a customer for life.
2/2/2017
Warren W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The service was excellent from beginning to the end. The Paint also matched with the present color of my van. Job well done
1/31/2017
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Acura
No front license plate was attached which is against Texas law. Asked for help putting new license plates on the front and back and was told this would be done and wasn't. Also the drivers side door on the inside had black fingerprints on it. Would be nice if it was wiped down before returning vehicle.
1/29/2017
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looked great and they even fixed something at no charge that was not part of the damage caused during the collision. Would recommend
1/28/2017
Victoria M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Josh did an outstanding job through my process. Thank you.
1/28/2017
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
John is the best and appreciated so much the great customer service
1/25/2017
Al M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Good job. I own an insurance agency and will send my clients there
1/24/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Our advisor make the experience positive and truly went above expectactiion
To be assessable for questions and did proactive measures to ensure we were included each step of way.
1/23/2017
Andrea K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Not the first time I used Service King, have always been treated right. Happy repeat customer.
1/23/2017
Andrea T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sal kept me updated throughout the whole repair process. Job well done! Thank you!
1/22/2017
Rajesh R. VERIFIED CUSTOMER
Vehicle Make : Honda
It was really a nice customer service and received regular updates during the service. I definitely recommend this