I received daily updates on the status of the repairs, John, my service advisor thoroughly explained the process from beginning to end, making it a great experience.
2/20/2017
Colleen N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very impressed with the customer service and every aspect of my Service King experience. Kudos to Jay Lane my service representative who could not have done more to keep me informed and updated. On a scale of **** to 10 i would rate him 11!
2/18/2017
Jennie H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Will never go anywhere else!!!
2/18/2017
David A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service. I was updated daily on the progress and when there were delays, I was informed about the reason.
2/17/2017
Betty M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The staff at Service King McKinney was great they kept me advised of everything they were having to do to get my vehicle ???? back to the way it is supposed too be. They even got it back to me earlier than expected.
2/17/2017
Randy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are awesome!!! You guys delivered my truck to me, which got me out of a bind. Customer service that is beyond the call of duty! You are lucky to have the great team you have in McKinney!!
Thank you!
Randy W
2/17/2017
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
John was great and Debbie
2/16/2017
Sailaja K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely feedback and progress reports. Reliable workmanship.
2/16/2017
Lynda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Each member of the staff made the unpleasantness of our mishap completely bearable. Everyone was patient and helpful with any questions. Thank you for everything!
2/15/2017
David E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good work on time in fact ahead of time
Will use only SK from now on
2/13/2017
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. I was very pleased with my service representative. The work done was great as well.
2/12/2017
Natasha G. VERIFIED CUSTOMER
Vehicle Make : Dodge
John was awesome!!!
2/11/2017
Carol N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Kept me informed. Everyone friendly. Car looks great.
2/11/2017
Nielson H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I thought they were going to paint my tailgate since it had a dent and scratched paint in it, and all they
Did was try to blend it
I am not to concerned because of the lifetime warranty if it start showing more
I will take it back to have redone and this time I will ask for them to do the entire tailgate
I am a **** my self and I know how this stuff works so let's see what happens
2/11/2017
Robert K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was courteous and efficient. The work was done very well I was kept informed of the progress of the work. Will recommend Service King to everyone.
2/10/2017
Heather B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very satisfied with the job on my car. Sal was great to work with!
2/9/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Exc
2/8/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King kept me updated on the repair and did the repair in a timely manner. The staff is very friendly and from what I could see is that the technicians are hard work. I consider my experience with the repair is OUT FREAKING STANDING!!!!
2/7/2017
Repsie N. VERIFIED CUSTOMER
Vehicle Make : Buick
Very nice people. David was awesome and my car looks great. Thank you. Repsie
2/7/2017
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Honda
I've been to this location several times in the last few years and have consistently received great customer service. Everyone is always very polite. My experience is always seamless as they work closely with insurance and the rental car company. I always receive updates regarding repair. And I've always been pleased with the repairs.