Darrell was awesome in keeping me informed. I like how he kept me informed along the way. I will come back and recommend Service King to everyone.
10/23/2019
Larry M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Randy V is great!!
10/22/2019
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service from beginning to end. I had a negative experience with Service King (Plano location) a few years ago but this experience completely turned that around. If I ever need collision work done again (and I have three teenage drivers!) I will return to the Service King in McKinney. Well done!
10/12/2019
Caitlin C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Service king and enterprise were extremely efficient and quick when getting my car repaired. Quickest service I’ve ever had!
10/12/2019
Clayton/ Melissa. VERIFIED CUSTOMER
Vehicle Make : Jeep
Josh handled my claim better than I ever could have asked for. We were on a tight schedule before our baby was due, and he kept me up to date daily on the status of my vehicle in order for us to be able to plan. Josh was professional, kind, and reassuring during this crazy week. Thank you Josh for all you did for us. Tell Service King you deserve a raise.
10/10/2019
Phil D. VERIFIED CUSTOMER
Vehicle Make : Kia
Joshua was proactive with communication, even when things out of his control, like delayed parts, still kept me updated on the progress. Appreciate it!
10/10/2019
Wilbur W. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys are my team. Thanks for the fantastic job
10/9/2019
Paul H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service! So organized, very communicative
Would highly recommend
10/7/2019
Heriberto H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The services was excellent, dedication and diligence.
10/5/2019
Lajuanna H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Completed on the day you said it would be!
10/5/2019
Kathy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
There seemed to be a rush to complete the repairs. The car was not thoroughly inspected before contacting us to pick up our car. We are returning it today after turning in our rental car.
10/3/2019
Teresa D. VERIFIED CUSTOMER
Vehicle Make : Honda
Always friendly and do a great job!
10/2/2019
Fnu D. VERIFIED CUSTOMER
Vehicle Make : Kia
My blind spot detection system was not repaired properly.
9/29/2019
Lee S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Service was great, they were communicative and fast with the repair. They even washed and detailed our car!
9/21/2019
Andrea W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great and fast! No complaints and good job!
9/21/2019
Rozette E. VERIFIED CUSTOMER
Vehicle Make : Ford
The first person I worked with was Josh because I wanted to get an estimate for the damage while waiting for the check from the persons insurance co. I was referred to your location by the guys at KwicKar in McFrisco(Custer and Stacey)not sure which city it’s in. He got the info and explained how the process works. Once I got the check I called the 800 to set up service. Spoke to LaTasha she had unable to process some info in computer, got some help, called me back quickly and game me my date and Tim to come in. When I came in, I
worked with Chris. He got the necessary info told me he would let me know how things would go from this point and if I needed anything to call. Excellent overall experience. The lady at the front desk was very pleasant as well.
9/21/2019
Alicia/jonathan C. VERIFIED CUSTOMER
Vehicle Make : Honda
The front bumper trim is not put on correctly and the customer service assistant told me the gap is supposed to be there. The gap is NOT there in other civics nor is it there on the sam trim on my back bumper.
Somebody is too lazy to complete the job correctly and someone is either dishonest or ignorant to how the job should be done. I am guessing the used after market fasteners.
Maybe someone will call me back, other then my original customers agent to facilitate the job getting done right.
9/21/2019
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent communication about repair progress. Friendly, concerned folks. Repairs brought my car's exterior back to new!