I appreciated the text messages letting me know exactly how long the repairs were taking. Once the repairs were complete, you were not 100 percent satisfied with the alignment so before having me pick up my vehicle you had it corrected until it was just right. Everybody was so kind and easy to work with. Thank you!
6/21/2018
Dwayne L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I received great service from my assigned representative.
One note that paying out of pocket I would have preferred a more competitive price but the work was excellent.
Thanks
6/14/2018
Holly S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wonderful experience will take all my business here in the future. Friendly staff and quick great work.
6/9/2018
Justin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
James was great. He has excellent customer service skills.
6/9/2018
Justin T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck basically looks like the original bumper was just repainted with new plastics installed. On top of that my front end is still tweeked just like it was the day I dropped it off. An added bonus was the boneheaded moves by the painters that did a horrible job painting the bumper and installing the original damaged lower valance and then throwing the new one away. SMH.....
6/6/2018
Tina M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that I talked to from the beginning to the end were exceptionally very friendly and professional. The repair on my vehicle was perfect. I would highly recommend Service King to my family and friends etc.
6/5/2018
Mulu H. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate John my service manager he is very respectful and very professional.
6/2/2018
Camesha D. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service is just awesome
5/26/2018
Nanine Y. VERIFIED CUSTOMER
Vehicle Make : Kia
all was well except for the dishwater car wash that they presented me with when I picked up my car. very disappointing
5/26/2018
Miguel V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was really impress with the updates on the repair of my vehicle.
5/25/2018
Karyn B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Loved the constant text updates... very helpful!
5/25/2018
Gwyn B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me informed of the progress and finished early.
5/24/2018
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I liked receiving the text updates. I never had to call in for status. James did follow up with phone calls as well, which was appreciated.
5/22/2018
Lorna H. VERIFIED CUSTOMER
Vehicle Make : Ford
As a widow, I was nervous about getting my car fixed ( even if my insurance, USAA, had recommended you). But it was a seamless experience, done in just a few days and it looks perfect. Jay Lane was my service rep and ably and patiently guided me thru the process-which turned out to be a very easy process ! Thanks !!
5/19/2018
Martha M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Extremely pleased with the level of service and professionalism. My car done in two days and I couldn’t have been happier
5/19/2018
Richard C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very effortless on my part.
They were excellent.
I even received the car a day
earlier than promised. John
was extremely helpful and
friendly. I was kept updated
On the process “frequently.”
5/19/2018
George V. VERIFIED CUSTOMER
Vehicle Make : Dodge
James did a great job keeping me updated
5/18/2018
Teresa C. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done team . Keep up the hard work !
5/16/2018
Camesha D. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciate the kindness and the great customer service that was given by my Service King Team. John Lundin was very detailed about all of the work that was being done on my car.
5/16/2018
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jay Lane was the gentleman that assisted me with everything. I believe he did and exceptional job from start to finish. Everyone else I was in contact with were very prIffessional and helpful as well. The truck was ready when they said and updates on the trucks progress was sent daily, which was nice. Well done, I will be a returning customer.
Thanks