The quality of the work looks good so far. My dissatisfaction relates solely to the frequent, inaccurate estimated completion dates. The first one was around 11/26. The actual completion date was 12/11. There was one understandable delay for a bad part. Other than that, the changes and delays are puzzling. I try to live by the mantra of under promise and over deliver. It seems to keep clients happy. Just a friendly suggestion.
12/12/2019
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was in and out within **** week for my repair. They were on top of my insurance claim and arranged an easy car rental. Thank you.
11/30/2019
Martin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joshua Satterewhite, my service advisor was very helpful and friendly.
Probably the best I ever had anywhere. Kept me informed and should be proud to have him as an employee!!
11/27/2019
Dylan C. VERIFIED CUSTOMER
Vehicle Make : GMC
Best customer service experience.
11/23/2019
Richard T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!! My vehicle now looks like a new car. Their staff members are positive in reception, efficient, thorough, communicative... absolutely the “Best. I will continue using their services.
11/22/2019
John M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service. Car was ready when they said it would be done, actually about **** day earlier.
11/22/2019
Bruce M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Love the nice clean car that was returned
11/20/2019
David L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I highly recommend Service King. Service Advisor Derrell Mangus and the entire office staff were courteous, efficient, and professional.
11/19/2019
Alfonso A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Our dates changed 5 times. We kept putting off our vacation because the date kept being pushed back and I had to call every time for details. On the last day I was promised it changed AGAIN and even though they had changed the date to 11/16 we went ahead and drive up there and our vehicle was ready on the 15th although we weren’t advised.
11/16/2019
Ellen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joshua was great at answering all my questions and keeping the service completed in a timely matter. The car was clean and ready to go! I loved it! Best service ever!!!!
11/14/2019
Bob G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joshua was great to work with!
11/13/2019
John B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service from Josh
11/12/2019
Colleen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Our experience with Service King was awesome! Thank you!
11/9/2019
William M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your representative, Darrell Mangus, was professional, competent and helpful. He is a great ambassador for your organization.
11/9/2019
Carole B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Here was genuine interest and caring. I appreciated the kindness shown to me. Repairs were done when promised.
11/8/2019
Oscar G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service and great job.
11/7/2019
Loren P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was good and easy
11/7/2019
Andrea W. VERIFIED CUSTOMER
Vehicle Make : Acura
Great to work with!
11/2/2019
Jeremy D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Sk18 has amazing customer service
10/26/2019
Marquise T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you. Excellent work Service King and Kudos to Randy!