Roy Sanchez was great to work with and kept me updated on progress. Repairs were finished ahead of schedule and my car looks great!
8/24/2016
Ayrica E. VERIFIED CUSTOMER
Vehicle Make : Ford
Carlos was great!
8/21/2016
Derek K. VERIFIED CUSTOMER
Vehicle Make : Audi
Remarkable and exemplary service
8/20/2016
Drusila C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent! Roy Sanchez and Carlos are fantastic. They stayed in touch throughout the entire time my car was there! Service King gets my vote ??
8/20/2016
Bob D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done
8/19/2016
Kyle C. VERIFIED CUSTOMER
Vehicle Make : Ford
Tim did a great job of keeping me up to date on my vehicle. Friendly service and from what I can tell, good work.
8/18/2016
Hayley H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mike Duvall was a joy to work with
8/18/2016
Renita T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like that I was updated on the progress of the repair to the vehicle by text messages. I was not expecting that. It was a nice surprise.
8/17/2016
Miquela D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike and Tim provided me with excellent service. I had messed up on my appointments and they fixed the problem for me. Chris at enterprise really helped me out by making my experience convenient. Great job to the lady at the front desk long blonde hair. You reminded me to about telling how my service was and here you go!
8/17/2016
Andrew I. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very Nice job!
8/16/2016
Kent W. VERIFIED CUSTOMER
Vehicle Make : BMW
Roy at the Lemmon Ave location in Dallas, TX was great to work with!
8/16/2016
Juliamack F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mike Duvall was very helpful.
8/14/2016
Steven B. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike was excellent at keeping me up to date on what was going on with my car and was very personable!
8/13/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike was awesome! He communicated with me, was in great spirits/had great customer service, and offered to help with a few extra things on my car - very nice! Thanks again for such prompt, convenient, helpful service. I appreciate it greatly!
8/13/2016
Caroline M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job!
8/13/2016
David Alex. VERIFIED CUSTOMER
Vehicle Make : Honda
The team did a great job repairing my front bumper as far as I can tell. However I don't think the management took enough ownership or responsibility for the sun or chemical damage that was caused to the leather on my steering wheel while under their care.
The manager agreed to cover the costs of reconditioning the leather on it at a car wash of my choosing which I hope takes care of everything.
Thank you for your inquiry!
David Posey
8/11/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The advisor that worked with me was very considerated and on top of his game. Very great experience. Thank ypi
8/10/2016
Victor S. VERIFIED CUSTOMER
Vehicle Make : BMW
I understand that a date of completion is hard to determine with repairs but it is also unnecessary to give numerous rough estimates and keep postponing it. At one point I felt misled when I was told that my car was "in paint," and several days later received clarification that that didn't mean it was getting painted but that it was just sitting there ready to be painted. I don't feel that it was truthful that parts were taking a long time to get in. I have seen and personally experienced numerous times at various auto repair places of parts being received same day. We don't live in a small podunk town. This is DFW. When I received my car back finally I thought the nightmare was over yet the second I start up my BMW I get a "left cornering light malfunction" error on my dash/idrive. On the day of completion, my car is not even finished! I paid for several days of rental out of pocket for this. Will never come to this place again.