Everyone in the office was so nice and helpful. Ariana is awesome; she kept me fully updated on the progress of my vehicle and was very responsive to my questions. She also advocated for my vehicle to be repaired instead of just totaled, which I appreciate so much. I really appreciate the whole team who worked on my car! Thanks so much!
7/8/2017
Cindy O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
She's was a great service rep - very pleasant to work with an professional.
7/8/2017
Liesl P. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you! Shaw was great.
7/7/2017
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Shea was great! I didn't have to worry about a thing!
7/7/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : GMC
Rock stars. They got the work done early and communicated frequently about the progress of the repair throughout the process. This is the second time the Service King team has been exemplary!
7/6/2017
Hilda E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
No at this time
7/2/2017
**** D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great
6/30/2017
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was returned to me with a dead battery. Now my car will not start. Extremely disappointed in my experience overall.
6/30/2017
Jon R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Got car back In timely fashion. Great customer service w updates etc. thnx!
6/30/2017
Norma H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service! Wonderful gal helped me. I think her name
Is Ariana
6/29/2017
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team did a nice job of keeping me updated on the progress of my car repair.
6/29/2017
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs are subpar. I already spoke with the shop about the misaligned panels and will be bringing my car back to the shop tomorrow. While my experience with communication with my assigned team member was great, the actual repairs are unacceptable. It looks as if there was no attention to detail and no quality control review prior to saying the car was "done." I already returned my rental car, so now have to deal with the hassle of getting my car in the shop again. I am very frustrated with ServiceKing at the moment.
6/25/2017
Janice S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was great. Very happy with the outcome of my vehicle as well. P
6/21/2017
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome service and updates!
6/21/2017
Gena N. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike and the staff were the best!!!
6/20/2017
Kayla D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Shea Burleson was awesome and very responsive. His customer service really goes above and beyond. Y'all have a great team.
6/19/2017
****H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful & friendly staff. Car was finished before date original estimated & at price stated on estimate.
6/17/2017
Bronwyn F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ariana was great! And so was my experience with Service King!
6/17/2017
Larry B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Love the updates sent by text. I was constantly given status.
6/15/2017
C Bruton. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair was done quickly and the work appears to be professionally done. Communicationon the claim and repair progress. Was excellent.
Thank you