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Real Reviews from VERIFIED CUSTOMERS
Chris M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shea was great to work with and thank you to the whole Service King Team. Chris
2/24/2018
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michael was the best. Give him a good raise! He was very helpful and courteous.
2/24/2018
Noah B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional estimators, efficient office staff, and repair was done perfectly and quicker than expected!!
2/24/2018
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Audi
Work was done well and timely. Especially appreciated Shea's care, communication and professionalism
2/23/2018
Alejandro C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Ariana provides excellent customer service and is very friendly! I like the constant updates too.
2/23/2018
Gary E. VERIFIED CUSTOMER
Vehicle Make : GMC
It wasn't completely repaired correctly the first time and so I had to take it back in a second time which took another week. A simple check would've indicated that everything wasn't working properly. There were numerous problems with staff changes at the time. A diligent effort was made to get the repairs done properly!
2/20/2018
Miguel V. VERIFIED CUSTOMER
Vehicle Make : Honda
They make a good job and short time I'm very pleased with it thank you
2/20/2018
Laura W. VERIFIED CUSTOMER
Vehicle Make : Buick
This was my 2nd use of Service King with Shea Burleson both times. Painless, quick and professional with a warm customer service attitude.
2/19/2018
Elias Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service Advisor Shea Burleson stayed in contact with me through the whole process . I can not be more satisfied.
2/19/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Tesla
I’m very impressed with the service and quality of work done on my Tesla. The communications on the progress from Shea and the group meant a lot. He made me feel that I was more than just a paying customer. I will be informing Tesla at the home office and the Cedar Springs location to let them know what a great job this Service King has done on quality of work and their communication skills. Most Sincerely, **** S
2/18/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done quickly and professionally. I was so happy with the final product as well. I can't say enough about how great Ariana was to work with!
2/16/2018
Biridiana C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Shea did great at completing our requests for the repair. Linda needs to have further customer service training as she was rude and unprofessional.
2/15/2018
Yoon C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
efficient repairs!! Thanks
2/15/2018
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service was quick and well done
2/15/2018
Eric S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Shea Burleson of the Service King on Lemmon Ave was extremely helpful at answering my questions and communicating with me throughout the repair process. My Mercedes SL looks factory new!
2/11/2018
Hilary W. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Awesome job! They even stayed open late so I could come pick up my car.
2/9/2018
Obinna J. VERIFIED CUSTOMER
Vehicle Make : Volvo
The experience was largely satisfactory. The only hiccup was that it would have been good to inform me ahead of time that there was a delay in receiving parts. The automated texts with projections on when it would be finished did not match reality. Best to turn those off or modify them to provide more info so I didn't have to call the actual shop.
2/2/2018
Brooke L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Rebecca was awesome, great service! Thank you
2/1/2018
Seth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated the amount of communication I received while my car was being repaired. The whole process was quick and had no surprises, something I really appreciate.
1/30/2018
Doug B. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys went above and beyond, and it is truly appreciated.
1/28/2018