The service received from Service King met all my expectations from customer service to the repairs of my vehicle.
2/12/2016
Everett C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This is first time to use SK and it was amazing. I showed up at 8:15 for my damage inspection and the tech greated me at the door and was done in less than 15 minutes! I dropped it off for repair and was able to pick up the rental and leave in about 15 minutes! I received txt updates every day and they finished 3 days sooner than estimated. When I picked it up, from the time I parked the rental to when I drove off the lot was 10 minutes! I expected to spend several days going back and forth and actually spent less than an hour total! I hope to never need be in another accident but if I am the only place I will go or refer all my friends too is SK.
2/12/2016
Edward S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and friendly. Walked me through the process of my repair and gave me updates on my repair.
2/11/2016
David T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike did a great job along with his excellent repair team!
2/11/2016
Amy L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jose was very informative, professional and pleasant to work with. I am quite surprised at how quickly my repairs were done. I will certainly be back for any future needs.
2/10/2016
Marcus M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good job. Paint matches perfectly.
2/9/2016
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything seems to be ok with the car, although i have only had it back ****/2 day now.
2/7/2016
Marquita J. VERIFIED CUSTOMER
Vehicle Make : Acura
Jason was my service representative and he was very courteous, professional, and efficient. He had everything ready for me from start to finish, even updating me through the entire process. I absolutely love the modern technology your company has, as it allows the representative to give the customer their undivided attention without being interrupted by excessive phone calls and over the loud speaker system. Great job Jason!
2/6/2016
Janine H. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome service by Judy.
2/6/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Acura
Very affordable, very good job. Thanks for cleaning inside too!
2/6/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Kia
Jose was great to work with
2/5/2016
Terry D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Judy was very attentive to our needs. Service King always does an excellent job on our vehicles and keeps us well advised on the status of the repairs. We recommend Service King to others. Keep up the good work.
2/5/2016
Justin E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Replacement parts not properly installed leaving visable crease and taillight assembly misalignment. Tire rim has visable damage. Did not even bother to inspect work done to undercarriage suspecting that work to be subpar expectations also. There seems to be no quality control inspections of work being performed prior to returning vehicle to customers. Vehicle still had visible dust and Wax residue on work area and reminder of vehicle did not even get cleaned of typical shop dust from normal shop operations.
1/31/2016
Earleen G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was so nice and helpful keep me up to date on my car and my car looks great they did a fantastic job I would highly recommend and use your service again!!! Thanks to Judy Lawson and Service King for a job well done !!!
1/29/2016
Elias O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Raul was very professional and kept me updated on the status of my car.
Thank you SIr!!!!!
1/29/2016
Wildon G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good Job
1/28/2016
Joel S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was exceptional. My car was completed a lot faster than I expected. I had one small issue with the vehicle and it is being taken care of.
1/27/2016
Rongjie H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
very nice. And very responsibility.
1/25/2016
Julie W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason was my service advisor and was excellent at keeping me informed at all times regarding the progress of my vehicle's repair. Tyler was also very helpful and friendly at the Enterprise counter. I appreciate how easy you made this process. Thank you so much!
1/24/2016
Joseph B. VERIFIED CUSTOMER
Vehicle Make : GMC
The customer service and the repair work itself were excellent. I would give a rating of 10 out of 10 in both categories.