Jeff Benevides was very professional and courteous and provided excellent service. We are very happy with the repair work!
5/16/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although I was thoroughly pleased with the repair/outcome, I didn't like how the price was significantly higher than the original estimate. I strongly suggest the estimates be calculated with a more indepth examination of the damages rather than just a simple 5 minute viewing of the damages. Perhaps charge a fee for some dismantling of components to get a more clear and accurate understanding of the damages. That way, the customer won't be called multiple times to be notified of additional charges to complete the repair.
5/13/2017
Maria C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did great job
5/12/2017
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Repairs completed early and exceeded my expectations. Kept me informed every step of the way. Very satisfied.
5/12/2017
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job.
5/12/2017
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King has an awesome team, Jeff was great. He took excellent care of me during this process. He made this the best insurance claim experience I have had in my life.
5/12/2017
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was fantastic, Kyle did a super job communicating with me accommodating the delivery of both the rental car and my own car once it was repaired. Plus, my car is as good as new! Thanks
5/12/2017
Laurie A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the professional and courteous manner with which the entire team treated me. Also, being kept apprised of the status of repairs throughout the process and getting my car back so quickly is wonderful. Thank you!
5/11/2017
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Acura
Overall the experience was great. The car was ready earlier than expected which was since surprise. Honestly, the only thing I didn't really care for was the girl at the check in counter. The first time I came in - she was not friendly. She also told me she would notify the USAA advisor I was waiting for him when he returned from lunch (I was a little early). Of course she never did so 45 mins later I went up and asked why the delay. She apparently had left for lunch without saying anything. USAA rep handled it great and quickly got my quote together. During the process my claim shifted to Farmers ins. The process continued to go welll overall. Went in today to pick up vehicle and again girl at front desk just seems unfriendly or unhappy. A smile when she looks at a customer would go far! Just a thought.
5/11/2017
Clark G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff was amazingly awesome! He was very helpful. Great customer service.
5/6/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was completed very quickly and looks great thanks to everyone who made it happen.
5/5/2017
Deidra Q. VERIFIED CUSTOMER
Vehicle Make : Kia
Jeff was awesome. He was very professional and communication was excellent throughout the entire process.
5/5/2017
Natasha B. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm extremely happy with the service. Jeff was so nice and helpful and took the stress off of my shoulders. I was kept updat d. And my car looks absolutely perfect!
5/5/2017
Peter N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason was GREAT! Thank you for a great experience after an unfortunate accident! Peter
5/5/2017
Lisa B. VERIFIED CUSTOMER
Vehicle Make : BMW
a1 gucci sauce service.
5/3/2017
Scott M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very fast and great quality. I am a repeat customer and have always been treated right.
5/2/2017
April H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service. Very efficient!
4/29/2017
Marcus S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you! Great work add always!
4/29/2017
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with my experience at service king! Everyone was so helpful and my vehicle was ready incredibly fast!