Service King Spring

Great service good job and good comunicación about your status during the process

Excellent service from everyone I dealt with. Excellent communication throughout. Excellent repair. What more can I say?

Thanks

The extra efforts by Sean **** (service advisor) was greatly appreciated. Because of our past experiences with Service King, we decided these repairs to be completed by Service King. The Spring Texas facility and Sean’s team has surpassed our expectations. Thank you Sean for a job well done.

Once scheduled the process was smooth from drop off, rental car, estimate , updates on progress the final pickup

Efficient, professional, was kept well informed. Have used them before and will use them again.

Front bumper was repaired but there was still a scratch on the grill.

I really appreciated receiving the daily updates and was thrilled that they completed the job before schedule. Jeff was awesome in meeting all the needs of the repairs. Good Job Service King. You guys are great.

You told me my car would look new after repairs. I would certainly say that is what I received. I am completely satisfied with Service King. Thank you Brandon and the crew.

Huge thank you to Judy Lawson for going above and beyond! I was nervous about using service king in general due to not so favorable yelp ratings but this service king was awesome! Hopefully I won't have to use y'all again, but if I do I'll be calling Judy!

The repairs were taken care of ok. However, your employees did not call AAA like they were supposed to at the beginning to verify the reduction in deductible so when we went to pick up the car we had to pay double what we should have and deal with AAA ourselves. It was lazy and unprofessional. It caused issues with timing and money and if we have a choice in the future we will look elsewhere to have repairs done.

Service King is the only Collision Specialist I will use ...luckily this has only happened **** other time and the service is still the same approximately 10 years later. Thank you ALL for your impeccable service!!! Sincerely, Diana N

When I got home I noticed two spots on the Ford logo of the tailgait are bent up where the logo was pried off the tailgate.

When I picked up the repaired truck my first impression was it looked dirty. Compound was caked in between panels and drops flung all over new bumper. The instrument panel was alerting me 2 tires were low in air. I drove off got on highway and noticed coolant guage was rising higher than normal. I exited and checked the reservoir that was completely empty. I brought truck back to service king and stated my truck is over heating. The woman said she would help me and checked my file. She then said no one removed the radiator and wanted to see the truck. I gave her the keys and she immediately said there's no check engine light on after starting the engine. Thats when I started to get annoyed.I told her there's no antifreeze in the reservoir and I just want to put some in and go. She then came back with we didn't touch that and we should go on a test drive because just because reservoir is empty doesn't mean there's no coolant in radiator. After arguing back and forth about it I said nevermind forget it I'm going to just take care of it. She then persuaded to have mechanic look at it. So she drove truck to the back and I waited for mechanic to come back from lunch. After 45 mins of waiting they brought truck back to front and said sorry we put antifreeze in and no sign of leaks. I know for a fact I checked the coolant before I took to get repaired because of the cold weather. Never had problems with it being low in last 4 years. Then when I got home under further examination the reservoir was in facted removed because the bolt was removed and reinstalled because dirty area shows a clean spot where bolt was before. Also the reservoir is loose and moves, the air filter box is not bolted down now and the hood ground wire is not bolted and hanging. I'm sure there's more when I can look in the daylight. My impression of the work was bare minimum and half ****.

Job completed well and before promised completion date.

I'm very satisfiy about your service.He did good job .Thanks

Jeffrey did a great job! Kept me informed and on track throughout the process. Thank you.

Fantastic job to everyone, especially Khoi. If I need anything in the future I will definitely return! Many thanks, Ryan

Excellent Service! Love the text updates. My car looks great!

Vehicle repair should be correct first time. Need to return again for wind shield trim. This is third time.