As of now it seems that the repair was done well, however I was pretty aggravated when I saw my gas and mileage. I dropped my truck off at it place of repair. No driving was necessary other than pulling it in and out of the shop. When I picked my truck up to leave, my seat, mirrors, and pedals were all adjusted for someone much shorter than myself. No bid deal until I looked down at my gas gauge and saw that it was at 3/4 of a tank when I dropped it off at full. Went back inside service king, told my story, and they confirmed it was true off of paperwork. They filled my tank back up (which took 4 gallons) and now I am waiting to see what other ways they are going to try to right this wrong.
1/12/2019
David R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was very friendly and knowledgeable. Answered all my concerns and any questions I had
12/30/2018
Nguyen N. VERIFIED CUSTOMER
Vehicle Make : Lexus
I don’t have any thing for common
thank you
12/22/2018
Rhonda S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Matt took great care of me!
12/20/2018
Jb W. VERIFIED CUSTOMER
Vehicle Make : Ford
Chris was great. He kept me informed on progress of repairs. I really appreciate his customer service delivered with a smile!!!
12/16/2018
Dezell T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated the daily updates on my car, and it was finished a week earlier than expected.
12/15/2018
Allison L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was very pleased with the service I received. Great communication, friendly service, repairs completed quickly. I don't anticipate any issues with the work completed but am also sure that Service King will honor the warranty and take care of them with the same great service I received with initial repair.
12/15/2018
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks amazing! No complaints on the repair. The cleaner formula y’all use for the interior of the cars is SO strong it almost gives me a headache. And as someone who has only had their new car fro 3 months-I really feel like it takes away from the “new car smell” completely.
12/7/2018
Bob B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service
12/2/2018
Rachel R. VERIFIED CUSTOMER
Vehicle Make : BMW
Yes it was great!
12/1/2018
Pimpika S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service overall.
11/29/2018
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Customer service! Got everything needed in a professional and proper manner! Matt kept me updated with the process! Thanx again!
11/26/2018
Stanley P. VERIFIED CUSTOMER
Vehicle Make : Buick
Chris was great to work with!
11/26/2018
Jesus And. VERIFIED CUSTOMER
Vehicle Make : Ford
The service advisor, Chris ****, kept me informed about the status of the repairs which I really appreciated.
11/16/2018
Gordon R. VERIFIED CUSTOMER
Vehicle Make : Ford
Zack Granier was my contact. I found him very straightforward and easy to deal with. There were problems with USAA. He was unable to resolve them, but he did his best. I would suggest that you find an inexpensive source for pinstriping which has been destroyed in an accident. One side of the vehicle does not necessarily have to match the other. Custom pinstriping is ridiculously expensive.
11/14/2018
Randeep H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly, expedient service
11/12/2018
Melanie D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris **** took very good care of me. He explained everything clearly and kept me informed throughout the process. The sweet receptionist was also very nice. My car was ready before the due date, and it looks great!
11/6/2018
Deanne H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good service
11/5/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you
11/3/2018
Karie F. VERIFIED CUSTOMER
Vehicle Make : Acura
Very pleasant and thorough. Did their to keep it timely. Good at keeping us up to date.