Service King Richardson

very professional and courteous

My agent was courteous and prompt. I had an enjoyable experience .

Great service nice paint job

everything was going good, easy,convenient and fast. fixed my crashed car, and made my car clean and tidy inside and outside, but there are something was regret is my car window is leaking when I drove on the highway. I felt uncomfortable and noisy. I think maybe new replaced car door is not too fitted the car body. How could you deal with this problem?!The second thing is they were taking long time before repaired on paper work and rental. I think the customer dont care whose is problem, insurance company, service king body shop or enterprise rental company. We think you are group of combination. I was late on that day which I drop off my car for repairing, because you waste my 2 hours to do that. and my boss was angry on me. The third thing is my gas was gone 50miles, give me an explaination. Before repair, I checked the feedback about service king store, there are some customers said their stuff be stolen or the miles timer was going up. I prepared countermeasure, I collected my car stuff and moved to my rental car, and read my number of miles, but finally, my gas was still gone 50 miles. Anyways overall, I will give 3 stars for my recommendation.

excellent service repair completed quicker than estimated

Ingrid was very friendly, understanding, and fast in response. Very satisfied with customer service