Ira at the Richardson location did a tremendous job, kept me updated, and finished ahead of schedule.
10/1/2015
William G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I loved the good communication from Service King all during the repair process.
9/30/2015
Katrina P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service, thank you!! And the work on my car is great. I really appreciate your company!
9/26/2015
Judy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ira, the representative, was outstanding. He went out of his way to accommodate me after I was late for the scheduled appointment due to an unanticipated conflict. He updated me via text messages on the progress of repairs. He actually had the car repairs finished early and I believe he went out of his way, and way above any expectation I could have had. The work done by the repair team was excellent. Thank you, Ira and team!
9/22/2015
Luis M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Darryl is kind and does a good job. He kept me updated and the other staff members I spoke with were very friendly.
9/20/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was an excellent one from the consultation to the completion of the work.
9/20/2015
Tracie B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very hesitant to come in thinking it would be a huge hassle. The receptionist wasn't friendly at all so I wasn't impressed with her. My entire experience changed the minute I met Ira. He was super friendly and assured me he would take care of me even though it was 4:00 on a Friday and I didn't have an appointment. He was the most professional person I've dealt with EVER when having any type of car service. I would definitely recommend Service King and especially Ira!
9/17/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Only negative was whatever repairman driving found it necessary to change all mirrors seat position and steering wheel position which is hard to readjust on my car. Also radio stations. If repairs are done at location where I delivered the ca I cannot understand why any of this was necessary since he only had to drive it around the building. Is this normal procedure to allow maintenance to change all the customer car settings on every car you repair
9/17/2015
Scott V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ira was awesome and kept me updated seemed like everyday.
9/16/2015
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were completed quickly the advisor kept me informed.
9/14/2015
Sean C. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a smooth process and I appreciate the professional experience.
9/13/2015
Rachel K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Fast and courteous.
9/12/2015
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was awesome . Very helpful and made it very easy
9/1/2015
Stacy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ira was a pleasure to work with and my car was finished faster than I expected. Thank you so much to everyone at service king
9/1/2015
Sophie F. VERIFIED CUSTOMER
Vehicle Make : BMW
Mr.Darryl Melton did a great job making the experience easy and very pleasant
Thank You, ?Sophie F
8/30/2015
Leticia V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job!
8/29/2015
Jack Juaquin. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service from Ira, he deserves a major raise after putting up with me!
8/27/2015
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service was excellent. They got me out in less time than quoted and Ira Wilson was amazing to work with. He helped out with special arrangements for the party at fault to pay for the damages and as extremely cute ours and professional.
Thanks Ira!
8/22/2015
Tom H. VERIFIED CUSTOMER
Vehicle Make : Volvo
The work was done in the time allotted and I was kept informed. Gary Benefield was good to keep me informed, and when there were a few details at issue on delivery, he expedited a prompt resolution. They have had this car in on three or four occasions due to hail and collision damages, and to this day the 11 year old SUV looks pristine. They get my vote as first class service, and I am a mechanic and body repair person in my own right.
8/22/2015
Chris Roy. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs are BEYOND my expectations. My bumper looks BRAND NEW! Not only was the turnaround extremely fast but Ira was very prompt and professional with his updates. I will recommend Service King in Richardson (and Ira) for anyone needing this type of service.