Royce was truly amazing! Communicated with me every step of the way!
12/10/2017
Paul V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Carlos and this team of associate where great. Like how you guys followed up through the whole process from calls to text.....i would used you guys again...
My Service King associate was extremely considerate, knowledgable and timely getting my car fixed for me. It looks perfect. I am super pleased with my service.
12/5/2017
Yuri E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Mr. Royce was very professional, detailed and concise when explaining the whole process from start to finish. When it came time to get the car, he was very accommodating and waited for us after 6. This level of service is why Service King is the only place I bring my car for repairs.
12/5/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was ready ahead of original due date and even when they got a snag at the last minute they still got it to me at the earlier date! I loved the weekly and sometimes twice weekly updates from Carlos! Car looked great! Loved that the relationship between them and Farmers left me out of any questions on work needed or pricing!
12/4/2017
Adrian R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service!
12/2/2017
Bouth K. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job done
12/2/2017
Brenda H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service all the way around!!! Russell Royce is tops!!! I’m so glad I used Service King!!! I will use them again!!!
12/1/2017
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Better repairs than what I expected. Fantastic communication with near-daily text updates. No hassles with my insurance. When car was ready, I waited less than five minutes. Car looks better than when I bought it.
11/28/2017
Sandra O. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept updated everyday with where they were in the process. Everyone was very Courteous. They did an awesome job. Royce explained everything and made sure I understood what they had done.
11/18/2017
Visitacion V. VERIFIED CUSTOMER
Vehicle Make : Honda
I wish the initial assessment on the damage was more thorough, because there was a scratch on the right side lense . Otherwise the service was excellent.
11/16/2017
Victor L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service, appreciated Russell Royce going the extra mile in serving my needs. I left things in the car, and he was always helpful in my attempts to retrieve them. Car was also repaired faster than estimated. Thank you so much. Victor L
11/16/2017
Veronica C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Royce provided excellent customer service. It was my first accident and he walked me through the process with understanding and patience in answering all of my questions.
11/12/2017
Jonna R. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service was excellent and the communication was great too! I? appreciated the text updates and Royce explained everything thoroughly. I? just picked up my car today and as far as I? can tell everything looks good as new.
11/10/2017
Lauren B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication from Royce on the progress and job was well done.
11/10/2017
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Ford
Inas very impressed with the communication provided along the way. I received regular updates via phone from the service rep and text messages at each stage. I never felt left out of the loop or that I had to chase down information. Carlos was professional, friendly and gave the best service.
11/10/2017
Kayla W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was nice and I got my car back quicker than expected
11/9/2017
Huong T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very sevices
11/9/2017
Amy L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service! I appreciate all of the updates and quickness with the repair. Royce definitely went above and beyond to help with the repairs both large and small.