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Real Reviews from VERIFIED CUSTOMERS
Lois G. VERIFIED CUSTOMER
Vehicle Make : Kia
Convenience, friendly staff and the fact that Enterprise car rental was on the premises was great. When complete, my car was as good as new. Very satisfied with the whole experience! Lois G
1/13/2016
Mary C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service and work!
1/12/2016
Carol S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It's very rare that I'm made to feel important by a service company, or any company for that matter. It's for that reason, because I was made to feel very important, that I will return to Service King and will recommend it to my friends. David was the best!!!
1/9/2016
Henry F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car was in great condition when completed
1/9/2016
Lindsay R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brandon was not timely in return phone calls or getting updates. Also gave me false information about the repairs of my car.
1/8/2016
Eric K. VERIFIED CUSTOMER
Vehicle Make : Lexus
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1/8/2016
Maureen K. VERIFIED CUSTOMER
Vehicle Make : Audi
The team at service king was very friendly and kept me informed throughout the repair process. My car was completed ahead of schedule. Thank you!
1/8/2016
Karen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes, they kept me updated every step of the way up until the day it was ready!! Very good job!!
1/5/2016
Karon C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Taylor for all of your help. I will recommend you to everyone.
12/25/2015
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ray was excellent. He gave me accurate information and kept me up to date on my car while I was out of town.
12/24/2015
Amy G. VERIFIED CUSTOMER
Vehicle Make : Ford
Taylor went above and beyond my expectations. Thank you!
12/20/2015
Walter J. VERIFIED CUSTOMER
Vehicle Make : Honda
First off, Taylor was so nice to work with. He was efficient, professional, and friendly. My car looks beautiful! What more could anyone ask or expect from any business. I will not hesitate to recommend Service King to anyone needing collision repair.
12/19/2015
Bryant C. VERIFIED CUSTOMER
Vehicle Make : Nissan
All around great job. Car looks new again.
12/18/2015
Joelle R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Taylor was very helpful, I'm really pleased with his customer service!
12/12/2015
Adrienne M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
12/9/2015
Jacque M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Customer Service
11/28/2015
Charles C. VERIFIED CUSTOMER
Vehicle Make : Mazda
The process took entirely too long. I am now stuck with 498.98 worth of Hertz bills. I was led to believe that I could expect my car back around Nov 11 or 12. I did not get it until Nov 20. The last week of the process, I received "almost done" messages daily. For the damage, 3 week is too long. Had I known it would take that long, I would have gone to another provider on State Farm's list.
11/24/2015
Amber C. VERIFIED CUSTOMER
Vehicle Make : Nissan
David sent me off with a car with a check engine light on. It was not on prior to the accident. Pep Boys said the PO 477 aporate vent control valve code is directly related to the accident. David insisted it had nothing to do with the accident and sent me on my way. The portion of the body covering the tire was not painted. He took that off the car to paint and said he will call when it's ready. Additionally, he sent me off driving in a car with low tires. They jyst needed to be aired up a bit due to the weather change, but it didn't make me hapoy to pick up my car and have to immediately start doing maintwnance. I agreed to allow Service King to do the repairs because I was told the car would be thoroughly washed and detailed. The car was cleaned hastily, because it was still dirty. The windows were not cleaned. The center console where my drink spilled because of the accident was not cleaned. So, I was led to believe Service King would do far more than they did. You built up my expectations and did not deliver.
11/24/2015
Sarah K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked how I got an update every day by voicemail. Service King ruuuuulllllleeeesssss!
11/22/2015
Laurie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent, quick repair: friendly service representative
11/16/2015