The manager went above and beyond to give me Great customer service he picked me up once the car was done
3/29/2017
Rosalyin V. VERIFIED CUSTOMER
Vehicle Make : Buick
The service rep, David Purvis, was very helpful and my car was repaired perfectly. Thank you.
3/25/2017
Johnny D. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was a paint/ clear coat ridge of imperfection that I noticed on my first inspection. Brandi had to take the vehicle back into the shop for inspection and a rework, I feel that whomever inspects the repairs should have seen this right away, and it should have never made it out of the shop. I had to spend extra time waiting for the rework and worrying if I was going to have to get in line to get another rental car.
When being notified that my car was ready , and paying for the repairs, it took at least 20 minutes for it to appear. Was it not ready and they were finishing up.
I feel that when you state that it was ready, it should be a quick in and out. Bring the vehicle out, inspect, do a once over with the associate and be done.
Total time waiting was excessive. Many customers came and went while I was still waiting.
3/23/2017
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service! That is why we do not like to go anywhere else. Thanks to all who gave the extra effort.
3/21/2017
Rhonda B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
My service advisor Caleb Purvis was extremely professional and knowledgeable and knew exactly what needed to be done. He answered all of my questions and delivered my car before it was promised, and it looks great. The young lady at the front desk, her name is Nicole is super personable and very professional. I appreciated her taking the time with me whenever I called or was actually in the facility. I noticed that she was the same way with all of the customers. She treats customers like they're the only ones there!
3/19/2017
Magdalena L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff were very courteous, car was very clran and happy overall
3/19/2017
Eddie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job! Expecting the job to be done much later...It was done in half the time.comunication was great... Everything was explained clearly..I give them a 10
Good job guys!
3/11/2017
Jean P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very helpfyul and answered all of my questions really happy with my experience
Quality of work was outstanding and people were very polite and helpful
3/10/2017
Melinda Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My service advisor, Caleb, was excellent.
3/6/2017
Sergio F. VERIFIED CUSTOMER
Vehicle Make : Honda
All the timely updates were greatly appreciated. The quality of the repair was excellent. The service advisor was great.
3/4/2017
Kc W. VERIFIED CUSTOMER
Vehicle Make : Ford
Brandie **** went out our her way to make sure we got our vehicle back at the time we needed it and the work that was done looks fantastic.
3/4/2017
Anthrayose K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you very much for the excellent service
3/3/2017
Joann M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Caleb Purvis was the man who represented your comopany with me.
He was helpful and friendly. The car was finished in a reasonable time
frame and was done very well..
3/2/2017
Lilia O. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job!
3/1/2017
Dana S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service.
3/1/2017
Edgar T. VERIFIED CUSTOMER
Vehicle Make : Kia
A job well done.
2/25/2017
Lorrena L. VERIFIED CUSTOMER
Vehicle Make : Honda
Larry was an awesome service advisor
2/25/2017
Edward C. VERIFIED CUSTOMER
Vehicle Make : Ford
From the very beginning every one was extremely courteous,
Especially David Purvis ,everything went exactly like he said it would and ahead of schedule. The car is like new,my compliments also to the professional workers involved,painters etc. the complete crew is a winning team, "10" for all. Thanks David for everything.