Poor. Incomplete and incorrect information provided. Failed to note that all parts not received which resulted in a delay.
10/18/2017
Robin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Stephen and everyone I spoke with was great!
10/11/2017
Erick W. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took no time at all to get my car in from my first call. I was updated on every step of the way by text. On top of all that, my care was done 3 days early. Now that was awesome.. Mr. Steve Lamp made the process very smooth. Thanks for your service Service King!
10/5/2017
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They completed the repair before their scheduled due date.
10/4/2017
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Grateful that someone was able to assist me Saturday.
9/26/2017
Maria R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I Think you guys did the minimum.
I understand About not having to change some of the body parts in my truck sense they were fixible,
But not painting the all part or not covering the scatches and rock chips .(Grill and Hood )
i Know your purpuse was to leave the truck just like t was before the accident .
but I Think you could have done a little bit extra to make Costumer happy .
also when I went to pick up my truck the first Time , i had to take it right Back to the Shop ,
a/c wasnt Working .
so the Truck had to spent 2 more days in the shop to get that fix
9/21/2017
Tsui S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will be happy to recommend Service King to all my friends & family
9/21/2017
Chahta M. VERIFIED CUSTOMER
Vehicle Make : Ford
Damage still exists
9/20/2017
Lilly D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job, my van looks like new. Vincent was great. I'd give him a 15.
9/16/2017
Elton P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you Steven for taking care of my fiancé 2013 Chevrolet Equinox, and helping her while I'm deployed
9/13/2017
Janna T. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair process went very smoothly as well as the Rental process it was all in one building so I was able to take care of both at the same time. I received my car back today and it was an excellent condition they did a great job repairing it.
9/12/2017
Dominic W. VERIFIED CUSTOMER
Vehicle Make : Toyota
GREAT SERVICE! KEEP IT UP
9/12/2017
Karen F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with the service and repair
9/9/2017
Kathy A. VERIFIED CUSTOMER
Vehicle Make : Honda
Steven communicated with me regularly on the status of my car and always asked if I had questions. I knew exactly how much of my work had been done and the estimated pick up date. The work was done very well.
8/26/2017
Herbert B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My passenger side taillight is not working
8/25/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Project Manager was courteous and kept us updated on the progress of the repairs
8/19/2017
Drenda W. VERIFIED CUSTOMER
Vehicle Make : Buick
Vince was excellent
8/19/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
I got car back the paint job was bad so I told the jerimiah what was wrong he cleared everything right up.
8/19/2017
Adam W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kept in the loop every step of the way, Steven under promised and over delivered. Got my truck back a day earlier than expected
8/3/2017
Scott C. VERIFIED CUSTOMER
Vehicle Make : Ford
It's still not fixed still has parts damaged from orginal accident. various items do not line up. Confused how we went from 8/3 completion to 7/28. By far no where like I had.