I was very dissatisfied with the service and I’m not going to return as a customer nor will I recommend anyone else to return to this establishment. My car was left extremely filthy on the inside and out. The windows were obviously left open while they were sanding because of the amount of white dust that accumulate on the inside of the car. Jeremy was the manager that took care of me. I told him to co tact me of there were any issues with the insurance fixing what I wanted fixed. I would have paid ou of pocket to accomplish these goals but Jeremy did now contact me. Instead, he made excuses that he didn’t want to hold up a project while he waited on an answer. I had already given him the okay. There are other issues but I will not waste my time writing them down because instead of a person along me I get an empty text asking about my experience.
I always take the time to fill out surveys when there is great service. So when I have terrible service, I am being fair.
I will never be back and let my insurance company know about it as well
12/6/2017
Michelle G. VERIFIED CUSTOMER
Vehicle Make : Honda
Jared was amazing and communicated consistently and we'll with me.
12/3/2017
Deanna P. VERIFIED CUSTOMER
Vehicle Make : Ford
Jerrod was amazing. He was very easy to work with. He kept me up to date on my repairs and I never had to ask what was going on. He let me know when things got side tracked or delayed. If I did have a question. He was prompt with his response.
11/24/2017
Tony J. VERIFIED CUSTOMER
Vehicle Make : Kia
Easy repair experience. Professionally handled. Good repair work. Thx
11/17/2017
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great communication as to when the car would be completed as it changes due to circumstances beyond SK control. Vince went over exactly what had been done and showed me on the car. He also went over warranty.
11/17/2017
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with the daily status reports. Stephen kamp treated us like family. We will tell our friends and family about service king!
11/16/2017
Tamique J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was vey kind and informative. Any assistance that was needed they assisted every inch of the way. Very professional.
11/14/2017
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Team was awesome! Extremely helpful and courteous throughout the entire process. Thanks again!
11/14/2017
Penjani M. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was polite and I kept updated about what was going on.
11/11/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
So polite and professional Vincent and Nicole Made my car trauma more calm and did beautiful job. Would recommend!!! A++++++++
11/11/2017
Sheri C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service all around
11/11/2017
Hannah L. VERIFIED CUSTOMER
Vehicle Make : Fiat
Despite Fiat taking forever with parts everything was done in a timely manner. I was always talked to without feeling rushed and all of my questions were answered.
11/5/2017
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff was friendly efficient and professional. All concerns were addressed and the total experience was appreciated.
11/3/2017
Austin W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very pleased with my experience. The staff was very friendly and professional.
10/28/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was told to not was my car could not be washed for 30 days and then got my car back half washed and dirty. Frustrating. The car should have been completely washed coming from a car body and detail shop.
10/28/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Definitely satisfied. I liked the text message updates. Only negative I have is some bug juice on the front part of the hood. Overall I would give 4.5 out of 5.
10/26/2017
Dquin S. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys were fast and got the job done, communication was key.
10/20/2017
Devindra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car battery was in good condition while dropping off but while picking up the car battery was dead.