Jerod has provided an excellent service from start to finish. He is very professional, courteous and provided timely updates. It was a pleasure to work with Jerod!
1/12/2018
Milorad S. VERIFIED CUSTOMER
Vehicle Make : Honda
You should double check if the phone you got from a customer is a mobile or not as texts were being sent to my landline.
Also, I would make sure customers know that the mobile number is not going to be shared or sold to other businesses. I hope that is the case.
1/6/2018
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great attention to detail. Finished quicker than expected.
1/6/2018
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
My service advisor Stephen was very rude & nonchalant. I came into the shop to drop my car off and he walked right past me without saying a word, not even a “someone will be with you shortly.” I stood at the front for almost 20 minutes before I had to find someone to assist me. And you had two other advisors sitting at their desk who looked right at me and said nothing.
I would explain a situation with my car & it seemed as though he had better things in his mind while I was talking. I called to speak with him several times and never got a response. When I finally got the message that my car was ready (almost 24 hrs later), it was too late for me to pick it up, as the shop was closed. And because it was a holiday I had to keep the rental an extra 3 days which cost me $108.
Will I go back to Service King if I need work? Sure, but not the one in Euless.
1/5/2018
Lori W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional service
12/28/2017
Charlotte B. VERIFIED CUSTOMER
Vehicle Make : Kia
Jarod was wonderful. I couldn't make a suggestion to improve any aspect of the service I received. I'm a very happy customer
12/28/2017
Brian H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jarrod was great.
12/23/2017
Brandon B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jerod, the person handling my account was engaging and very knowlegable about every step of the process. He kept me will informed of the repairs and progress and his efforts were very much appreciated. This is not my normal store but I believe that after my experience this time I will be back.
12/23/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Honda
Vince was very good. Nicole always very gracious and helpful.
12/19/2017
La Toya. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Steve was great! He kept me updated and informed and he got the job done ahead of schedule so i could enjoy the weekend with my car!
12/16/2017
Mundi G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quick service, was kept updated
12/15/2017
Jenny S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
First time being here and it was great! Jarod was amazing and helpful in every way possible, even going above and beyond knowing what he had to do, if ever needed again, I will definitely be back for sure
12/12/2017
Gail M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The paint job was not right. They did not wash the very well. It still had stains from product they used on my car, etc. Did not have it done when they said they would.
12/12/2017
Tonya E. VERIFIED CUSTOMER
Vehicle Make : Mazda
****)Tint on glass is different from other windows on car.
2) y'all failed to remove the stickers on the after market window. No I am not a Marine Wife.
3) nobody even bothered to clean up the glass in my car! Visible glass laying around inside. Really?
12/10/2017
Linda M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Service was great. I got the car back before the date was said to be. The customer service was good. I will tell people my experience i got there. I did't have to wait long for anything.
12/9/2017
Lisa F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jerod helped us tremendously. He is helpful, professional, efficient and responsive. Thank you for employing such a great employee!
12/9/2017
David F. VERIFIED CUSTOMER
Vehicle Make : Ford
Couldn't be happier exceeded my expectations thanks for a job well done
12/9/2017
Lori R. VERIFIED CUSTOMER
Vehicle Make : Honda
It was great to be updated as progress was made!
12/8/2017
Fredia L. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was superb!
12/8/2017
Tiffany M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jerod was awesome! Professional and made this process as easy and seamless as possible. I am highly satisfied with my service.
Thank you