Dennis Kuhn was very helpful and professional and pleasant
9/26/2016
Abigaile S. VERIFIED CUSTOMER
Vehicle Make : Audi
Dennis and the team did an outstanding job keeping me informed and getting my car done flawlessly.
9/23/2016
Debra H. VERIFIED CUSTOMER
Vehicle Make : Kia
If i need future repairs I will use this Service King and will refer my friends .
9/22/2016
Peggy C. VERIFIED CUSTOMER
Vehicle Make : Ford
There are significant problems with the Check Repair Status updates. I was given an estimate pickup date of 9/12/16. On the morning of 9/12, I received an update saying the repair was almost complete and that I would receive updates if that changed. That afternoon, I checked the online status and saw that my car was being disassembled. Thinking this was weird, I contacted the shop and they informed me that the bumper was broken, they'd need to order a new one, and it would take 4 days. I received no update from the status updates about this. The following day (9/13), I received a phone call informing me that the bumper was broken - the same information I had learned the previous day. I was comped for **** day rental in the end, but I was unable to plan for this ~$100 increase in rental costs due to failure of the status updates.
Additionally, I consistently spent ~20 minutes on hold every time I called Service King. I had to plan my calls with Service King when I knew I had 30 minutes to spare because this service was so slow.
9/17/2016
Melissa P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent Service!
9/16/2016
Allan B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Dennis was very pleasant and helpful.
9/7/2016
Kelli F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service!
9/7/2016
Yolanda H. VERIFIED CUSTOMER
Vehicle Make : Jeep
You all did an awesome job!!!
9/3/2016
Mcconnellcaleb R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Call me at ****-****-xxxx if you have a sincere interest in improving your service.
9/2/2016
Terrance A. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks for the hard work and communication
8/26/2016
Fateme M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They don't care about customer time and supposed to finished my car by Monday 8/22/2016, then they postponed it two times and said my car will be ready on 8/24/2016. They called me and said that I can come and take my car 8/24/2016. I left my job early in order to go and pick up my car. Once I arrived there after 10 mintutes waiting they told me my car is not ready completely and will be ready the next day. I have the worse experience with your company.
8/25/2016
Pamela W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very nice service and communication.
8/22/2016
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service & the work was done in a timely manner.
8/22/2016
Chip S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Liked the email updates
8/16/2016
Jorge S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was the best hundred percent, I am very disappointed with The painting work, I was able to see a bunch of imperfections lots of overspray mark of the tape etc.
8/12/2016
Margaret V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am extremely satisfied with the experience I had at Service King. Dennis was very professional throughout the whole experience and my car was in excellent condition upon return.
8/12/2016
Chad H. VERIFIED CUSTOMER
Vehicle Make : Kia
Great people. Great experience.
8/12/2016
Karren B. VERIFIED CUSTOMER
Vehicle Make : Honda
Sir Si is very pleasant and very professional.
Sir Miguel did a good job in fixing my car.
I whole heartedly recommend service king specially reeder road area here in Dallas Tx
8/9/2016
Gary H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Looks good. Thanks.
7/30/2016
Candius M. VERIFIED CUSTOMER
Vehicle Make : Honda
Denise was a great rep and so was the receptionist