Repair was delayed over several weeks. Communication was poor. People did not call when they said they would. I would look for another body shop in the future.
5/23/2017
Dwayne W. VERIFIED CUSTOMER
Vehicle Make : Ford
issue with the car. something inside my door is rattling and i can see where paint has run and lines in the paint
5/21/2017
Adam M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had hail damage repair. Jessie was very thorough and helpful every step of the way. Very happy with the experience. Thanks Jessie!
5/20/2017
Elisamuel D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Sarah from service king on reeder rd is phenomenal I love her she has always went above and beyond to get me back in my challenger asap thank u Sarah u are definitely a blessing
5/6/2017
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service and professionalism that you get here is outstanding. They took very good care of my car and kept me informed every step of they way. Thank you.
Cynthia G
5/3/2017
Ralph R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Upon delivery, several issues existed with the quality of work performed. The door did not line up, there was overspray in several places, there was garbage in the paint and on one body line there were some extreme paint runs, the paint in the trunk area wa unfinished and rough, there were pinholes in one area of repair, the plastic molding that was replaced was broken and when they repaired the wheel, they took down way too much metal where the wheel appeared different than all the rest. I just couldn't believe that they would expect this product to be an acceptable repair on a new vehicle.
That being said, I returned the vehicle two weeks ago for those issues to be resolved and have yet to see the product in a finished state. Communication has been minimal and I feel like I'm having to call several times to try and get the real story on where my car is regarding its completion. Overall, I don't feel confident with Service King as a repair facility. My last vehicle I had repaired in Irving at the Service King there and had no issues. Maybe it's the time of year, but I just need to know the truth and when I can expect my vehicle to be completed.
4/28/2017
Leeanne R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Yes, very informative.
4/26/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked how you worked with my ins co
4/16/2017
Cody M. VERIFIED CUSTOMER
Vehicle Make : Ford
Drip marks in the paint. "Trash" everywhere in the paint. Colors didn't match. Body panels not aligned. It was so bad I didn't except the vehicle. If this is the product this company produces I not my family or friends would ever use your service again.
4/14/2017
David D. VERIFIED CUSTOMER
Vehicle Make : Ford
This location of Service King has worked on our cars several times & we have always been extremely satisfied! Excellent customer service & excellent work done on our cars! I know I never have to worry about the results. Thank you!
4/13/2017
Thirunavukkarasu K. VERIFIED CUSTOMER
Vehicle Make : Honda
Fully Satisfied
4/13/2017
Irwin P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you Jessie for being the first "face" of Service King on my first phone call to your company. You provided me all the information I needed to have the confidence that**** would ensure the car repair.
Thank you**** for ensuring the complete repair and safe operation of my car before releasing it back to my daughter.
Thank you**** & Jessie for all the timely updates. You both are the kind of professional employees that make Service King a very reliable car repair company. Thank you again.
4/11/2017
Michael E. VERIFIED CUSTOMER
Vehicle Make : Porsche
Excellent service on all fronts! Should i require auto body work in the future i will definitely use Service King
4/7/2017
Cwo Michael. VERIFIED CUSTOMER
Vehicle Make : Subaru
Still driving my car just to make sure everything is fine. However at this point I have been treated with the upmost respect and was always kept in the loop. I feel confident that if anything is wrong with the car that Service King will make it right. Dennis did a great!
4/4/2017
Thuy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jesse'...at service King ....very helpful...then everyone worked over there very friendly ....I will ...come back...and recommend to my family members and friends to you guys...????
4/1/2017
Tristram C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was great. Jessica Denny'was excellent. She kept me informed of everything from start to finish and her friendly demeanor was perfect for the situation at hand. She made this whole ordeal pleasant and hopefully I won't have any other accidents, but if I do, I would want her and Service King to handle repairing my vehicle. I'm an attorney and deal with people all day everyday and she was a joy to work with in order to get my car repaired. She deserves a raise! Thanks again.
3/30/2017
Tony B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast service, and job was well done at a very competitive price.
3/29/2017
****G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job getting me back in my car quick
3/28/2017
Jorge L. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service and full attention from Dwayne. Amazing guy. Good job Service King!
3/25/2017
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Ford
I've never been to a collision repair company which completed worked as promised. I'm more than satisfied with the quality of work and professionalism of the management. I will continue to use SERVICE KING in the future and recommend SERVICE KING to all my acquaintances.
Thank you!!!!