Completely painless experience, couldn't have been better, very pleased with repair. Kriste Story was great to work with.
2/3/2016
Laura M. VERIFIED CUSTOMER
Vehicle Make : Scion
I loved getting the updates for how my car was doing. They delivered when they said they would!
1/31/2016
Ed T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service king sent me a text message telling me my car was ready before it really was
1/31/2016
Joe A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job! Looks good Kyrie, Thanks!
1/30/2016
Antonio G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service. Very attentive and friendly.
1/30/2016
Gary M. VERIFIED CUSTOMER
Vehicle Make : Ford
Kristie Story was awaome through this whole process she took a bad situation and made it bareable for me! The mechanics and body shop did a fantastic job on putting my truck back together and I really appreciate all the hard work from everyone that had a hand in putting my truck back together!
Once again than you to everyone at Service King for everything!
Sincerely,
Gary S. ****
1/30/2016
Antonio C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you to all your staff with a job well done.
1/30/2016
**** V. VERIFIED CUSTOMER
Vehicle Make : Ford
It was quick and hassel free thank you Service King
1/29/2016
Erika B. VERIFIED CUSTOMER
Vehicle Make : Kia
Very positive experience, very professional and efficient team. Would recommend them to my best friends anytime.
1/28/2016
Ardis M. VERIFIED CUSTOMER
Vehicle Make : Honda
As far as I can see, all is well.
1/28/2016
Jesse B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The periodic updates from Chase kept my mind at ease and I didn't have to call in to inquire about status.
1/27/2016
Jim A. VERIFIED CUSTOMER
Vehicle Make : Lexus
We had 2 issues.
****) After the accident, our car had been towed to your Lemmon Ave location. When we were told that the car was ready to be picked, my wife was headed to the Lemmon Ave location. When she was on her way to pick it up, she was told that it had been moved to your Grand Prairie shop where the work was done. We were never told previously about this change which caused logistics issues and several days' delay in getting the car.
2) When trying to reach a service contact person, it was typically 30 minutes of being put on hold before being able to reach someone. That was very frustrating.
Our service contact person, Kyrie, did a great job of keeping us up to date on the status of the project.
1/22/2016
Marielle P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kristie Story was very helpful and a pleasure to work with. While my car looks great after bumper replaced, there's a small piece on the front that's a bit loose. I will drive it in one day to see if it can be tightened. Other than that, I am very satisfied.
1/20/2016
Juan R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was great service
1/20/2016
Maryrose J. VERIFIED CUSTOMER
Vehicle Make : Ford
Chase did a great job!
1/17/2016
James L. VERIFIED CUSTOMER
Vehicle Make : Acura
I love that I was continually updated on the status of my vehicle. I love service king in Grand Prairie!