I am extremely pleased with the superior service that Mr. William Presnell provided!! I came in on 01-05-17. I had an issue with my insurance company authorizing a rental car on a Thursday. Mr. Presnell worked with me and allowed me to bring my car back on Monday 01-09-17 so that I would not be without a car. He advised me of the process for getting the repairs completed on my vehicle. Repairs were completed one day early. Mr. Presnell brings great value to the Service King team. There was also a young lady at the front desk that also provided superior service.(sorry I don't remember her name) But, she helped me each time I came in... Thanks for your service! Another Very Satisfied Customer!!!
1/13/2017
Thabisa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work by Crew, especially Curie.
1/11/2017
Londell R. VERIFIED CUSTOMER
Vehicle Make : Ford
Daniel was very helpful and answered all my questions. The service at the front desk was very pleasant, every time I called and came in!!
1/11/2017
Rafe A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience all around
1/9/2017
Thang N. VERIFIED CUSTOMER
Vehicle Make : Honda
best service I have received
1/8/2017
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Mazda
My service advisor Bill got my car completed several days sooner than expected. It looks better than factory and he provided excellent customer service throughout the experiance. Just his actions will make me a life time customer!
1/7/2017
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service, every employee was very helpful and my experience overall was awesome. Keep doing the good work.
1/5/2017
Julius T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service agent kept me updated in a timely manner and kept his promise regarding repair work.
1/5/2017
Johnny A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very pleased with the whole experience.
1/5/2017
Stephanie T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and quality of work!!
1/4/2017
Carl R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
In over 40 years of dealing with similar auto repair centers I have never received such great Customer Service and Quality Repais in such a timely manner... My experience completely exceeded my expectations...
12/31/2016
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The associates on the insurance side and the repair side were very customer service friendly; they knew the process and went out of their way in helping me. I also reeived periodic updates and my vehicle was fixed in a timely manner. I really appreciate EVERYTHING they did for me. Thank You.
12/31/2016
Kennedy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and effecient
12/29/2016
Philip V. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Kyrie was fantastic. She kept me up to date, explained the process well and really helped. Great experience start to finish.
12/29/2016
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and very helpful staff.
12/28/2016
Marguerite B. VERIFIED CUSTOMER
Vehicle Make : Kia
I had to pay for extra rental days as my car took over thirty days to fix. My originals estimate waw 14 days.
12/25/2016
Ezekiel A. VERIFIED CUSTOMER
Vehicle Make : Nissan
One bolt is missing and one not properly tightened
One of the hood cover rubber supports is missing
The engine was returned to me dirty with iron/plastic particles .
The wiper blades liquid reservoir is empty
The new top and bottom fenders are not aligned
12/24/2016
Kasey R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job completing the repairs a half week ahead of schedule. Also, thank you to bill for answering all of my questions and investigating all of my concerns he is terrific
12/24/2016
Uleen L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done! Customer service was extremely professional from the minute I walked in until the end of service. My vehicle was repaired and delivered as promised. To further add, I appreciated the daily updates regarding the status of repairs. Customer service reps and Daniel bravo! Service king on I20 deserves 5 stars