I cannot day enough good things about Service King on I-20 in Grand Prairie! I have had a few “mishaps” in the last couple of years, and every time I’ve needed a repair, it is done perfectly. The service is wonderful. David Steele has actually assisted me on a couple of occasions and is so professional and personable. I was so surprised that the work in my car was completed after ONE DAY!!! The ladies at the front desk are very helpful and friendly as well. Thank you so much!
1/20/2018
Mary J. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding customer relations. Mr David Steel kept us informed and was available should we needed him.
The quick repair and expert technicians made this a turn key experience.
1/19/2018
Pamela W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Daniel was very professional and gave great customer service. I was very appreciative of the daily updates on my car repair.
1/19/2018
Glenn H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional work, customer is fully satisfied!
1/14/2018
Tina K. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service! I will definitely use them again.
1/14/2018
Jordanna M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional
1/13/2018
Willie M. VERIFIED CUSTOMER
Vehicle Make : GMC
I really do appreciate the texts and calls regarding the status or stage of repair taking place. Everything was completed as stated and in the time allotted per the insurance company and ServiceKing representative.
1/13/2018
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Honda
Your company did a great job fixing my car.
1/13/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Still waiting on a part to come in to be replaced.
1/12/2018
Hilary T. VERIFIED CUSTOMER
Vehicle Make : Honda
Jennifer was super nice and friendly!
1/12/2018
Tony B. VERIFIED CUSTOMER
Vehicle Make : Honda
Would recommend you highly
1/11/2018
Juanita W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
What I liked about my service advisor - Daniel ****, he kept the door of communications open to me. He let me know when parts didn’t show up when expected punching his completion time out. Also the repairs looked good.
Thank you Daniel!!!!
1/11/2018
Kirk L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My passenger side window does not go all the way up. I need someone take a look at it next week. Thanks for everything else! Kirk
1/10/2018
Baraka B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service!
1/9/2018
Gilberto B. VERIFIED CUSTOMER
Vehicle Make : BMW
Very good work and communication jenny was great to make sure everything
1/9/2018
Karen W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent personal and customer service from all staff
1/7/2018
Anita B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Haven’t had enough time to evaluate the repairs. Otherwise everything seems to be in order. Have to wait for the weather to warm up. Then will be able to say if I am satisfied.
1/6/2018
Brian M. VERIFIED CUSTOMER
Vehicle Make : Audi
Did a good job fixing the car plus they also replaced my entire front bumper and removed scratches on the affected rim. Can’t ask for anything more.
1/6/2018
Hector G. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
1/6/2018
Rosann S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service King employees were all very polite and nice. On there toe on everything Made sure you understand everything thing they are doing. All your employees are very polite. All three of them that helped me out that morning. I received text messages on how the progress of my truck was going.And receive a call when the truck was done. Keller walked me through everything that was done to the truck. The truck look perfect, I was happy to see that my brand new truck of three week was back to being beautiful. THANK YOU SERVICE KING AND ALL THAT HELP ME OUT.
Now for your rent a car service, it was the worst experience I even had to deal with . I sat in lobby for 2 hours and 25 minutes. Rachel call them a second time . To see what the hold up was and they made all kind of excuse. They told her they were on there way be there in 7 minutes. My husband got there in 25 minutes. I was still waiting for them.My husband had to leave work to come pick me up. Borrowed my daughter car to get to work.
And in the afternoon my husband went to get the rent a car. The truck was dirty
The truck didn’t have gas. And everyone in that place were very RUDE.