One of my pieces was missing and was not replaced for some reason they couldn't find them
5/24/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Daniel did a phenomenal job in communicating during the whole process. Daniel did a outstanding job with keeping everything in line to what he said would be done in the matter of time and date. He was very detailed during the process even when my insurance company stalled he kept going during the process by making sure I provided all necessary documents over to the insurance company so his work could be done in the matter of time he committed to the service being done. I would recommend SERVICE KING COLLISON to anybody!!!
5/24/2019
Antoine B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone at Service King made my experience amazing. They turned a stressful situation for me, into something very easy. Thanks to all the team there especially David
5/24/2019
Nelly R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!!!
5/24/2019
Micheal W. VERIFIED CUSTOMER
Vehicle Make : Dodge
While the repairs completed we very well done and completed a two days ahead of originally told they would be done. I never received any phone calls or updates to the progress of the repairs. The only call I received was late in the day saying my truck was ready and I could pick it up the next day.
5/23/2019
Roxanne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carlos helped me out and kept me up-to-date on what was happening with my car and that made the entire process completely stress free!!
5/22/2019
Marissa S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was finished 5 days before the expected finish date, the staff was super friendly and the experience was fast and easy!
5/21/2019
Lucy S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My service provider took very good care of me
5/19/2019
Michon B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very courteous and helpful. Customer Service vice was great..
5/18/2019
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King is AMAZING and this is not our first visit! We are always satisfied with exceptional customer service and repair work!! Matt is great and called every other day if not everyday with updates!
5/17/2019
John T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and restore original look
5/17/2019
Krisita H. VERIFIED CUSTOMER
Vehicle Make : Honda
From the moment I left my car at the service center, I was taken care of. My tech took the time to answer all of my questions and explain what was going on. He kept me informed during the whole process and was able to complete the job early! He worked with my insurance company and took care of every aspect of the repair. His standard is perfection and my car hasn’t looked this good since I got it in 2012! The front desk was also incredibly knowledgeable and helpful too!
5/17/2019
Juan R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I took my car to get fixed rear bumper had to be aligned or repaired or replaced they made the call I probably picking up the car a blind man could have seen that the bumper was not aligned correctly when I advised my service advisor he came out and he said yes you were right it did not take him no more than two seconds to actually realize what was wrong with the car my point is why did they call me and tell me my car was complete he should have gone out there seen it himself right away and got it fixed before calling me telling me my car was done now I have to set another appointment to go in which is Friday tomorrow take my car in to get it fixed I do have an issue with me having to make another appointment on something that should have been done correctly and once I pointed it out to him he should have took in the car back to the service area and got it corrected..now I'm forced to take time off my schedule because I have nothing better to do than to sit down at service King and wait for a job that should have been done correctly the first time.
5/16/2019
Peter G. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very satisfied
5/16/2019
Brian-leslie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Matt at the Grand Prairie location rocks!!
5/16/2019
Fred S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The time I walk into the lobby the front desk employee focus on its customer services with a smile and thank you for greeting me like I am the most important person you will see today. Thank you for saying “have a Good day” and meaning it. I am highly pleased with professional manner in which your staff Ruben Munoz taking care of me and your shop mechanics services my automobile….Well Job done!
5/16/2019
Timothy W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service!
5/16/2019
Karen C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service Kung did an outstanding job. Just one concern! My radio has scratches on the inside that were not there before my car was delivered to service king. The attendance do not know way this is. Can something be done about it?
5/15/2019
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Honda
Picked up my car on Friday May 10th T 5pm. Drove my car Saturday afternoon. Heard a clicking or popping sound on the side of my car that I had repaired. The light and front bumper are loose and the water sealer on the door is not placed back in it's right spot. The work is shoddy. I will be leaving a negative review and calling this location once it is open. Very disappointed!!