My appointment was 9am When I arrived at service king it was around 8:50am the people at the desk were friendly but my service guy was having conversations with the front desk and didn’t come to me until around 9:30, I was upset about that and then I feel I was not greeted properly. After the repairs was completed I saw my car pull up and I requested my car to not be washed it still was even though he left a voicemail on my phone saying he will tell them not to wash and I receive no apology for not honoring my requests and they barely vaccum my car and my personal things were not inside. One last thing my car had a scrape that was not there before and the service guy said he will order a new part.Overall I was not please and would not recommend this location.
6/7/2019
Kelso S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I (Kelso Strawther) was very satisfied with Service King
6/7/2019
William S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The front desk staff and David were amazing. The provided superior customer service. David was prompt in communication and proactive with updated timelines. Thank you for your service.
6/6/2019
Bernita B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Good morning to Service King,
I am please with the service that Daniel did. My vehicle looks good and I want to thank you all and especially Daniel. Very professional and I’ll recommend friends and family
6/6/2019
Lois A. VERIFIED CUSTOMER
Vehicle Make : Nissan
We always use Service King
in Grand Prairie. Excellent
service and excellent work.
A relaxed atmosphere.
Very comfortable to communicate
with.
Thank you.
6/5/2019
Ana M. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very happy with the service received by David. He kept me inform at all times. Thanks David.
6/4/2019
Vanessa D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Satisfied, with the work done on my vehicle. Good job
6/2/2019
Denise G. VERIFIED CUSTOMER
Vehicle Make : Kia
Cary was really great the service team was excellent I'm very satisfied with my car thanks service key
6/1/2019
Cathy O. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt Julian was awesome and so helpful. My car looks great!
6/1/2019
Monica A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carlos was great. He always made sure I was satisfied, answered all my questions, and kept me updated of the status on the car. The team did a great job also in my car and finished it a lot sooner than I thought it would take. I really appreciated the service I got here and will tell friends and family where to go in the future.
6/1/2019
Saeed A. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall, I was impressed with the speed and quality of the repair of my rear bumper. Daniel was friendly, knowledgeable, and ensured my vehicle was returned promptly. Daniel reviewed with me what was done, showed me the repairs, and also told me how to take care of my vehicle for the next few months. Furthermore, Destiny was courteous and helped get the process of my repair going with my insurance company seamlessly. I am very satisfied across the board.
6/1/2019
Annie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looked really good and Daniel **** customer service was fantastic.
6/1/2019
Charles L. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome!!!
Service King IS The BEST
5/31/2019
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Kia
I just picked my vehicle up yesterday. I am very satisfied.
5/30/2019
Nancy I. VERIFIED CUSTOMER
Vehicle Make : GMC
Matthew Julian was awesome. Always keeping me in the loop with the process of my car. The actual mechanics for doind an awesome job as well.
5/30/2019
Vicky Jo. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Carlos was excellent with communicating updates and my car was finished in a timely manner.
5/25/2019
Sherry Angela. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice, Daniel was my Service King!! I received a date of the 28th to receive my baby back, Daniel (my Service King) called me 4 days after I dropped off my vehicle stating he was ready!! Daniel made sure I was happy with the results, gave me instructions on when to wash my truck. The whole experience was great, definitely NO complaints.