They said they would call us every day to update us but we had to call several times to find out. We also didn’t like them asking us to rate them high. If you want to be rated exceptional, just BE exceptional.
8/9/2019
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Honda
I really liked how my service advisor provided status updates as my car was being repaired.
8/8/2019
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Abiel was amazing to work with! He definitely deserves recognition for his 5 star customer service!
8/5/2019
Kathy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done
8/3/2019
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Abiel was professional and very kind. He made a stressful situation much easier for me.
8/2/2019
Anita R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!
8/2/2019
Jeremy E. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely Satisfied.
8/2/2019
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Timely and car looks great!
8/1/2019
James O. VERIFIED CUSTOMER
Vehicle Make : Ford
Matt did a great job!
8/1/2019
Charlotte M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you.
8/1/2019
Linda M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very satisfied
7/31/2019
Betty B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great and everyone so kind
7/31/2019
Paul M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service
7/30/2019
Edward M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I have always been highly satisfied with this locations staff, quality of service and diligence in keeping me up to date with the status of the work being performed.
7/30/2019
Kimberly P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Abiel was amazing and took care of my vehicle, Lisa (yes, I named my car). I couldn't have asked for a better representative of Service King.
7/26/2019
Yusuf E. VERIFIED CUSTOMER
Vehicle Make : Toyota
David was awesome
7/25/2019
Laura H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent experience. Matthew Huntley was professional and kept me apprised of progress throughout the repair process. The entire staff was very friendly and courteous and I would highly recommend to friends and family!
7/25/2019
Peter S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job!! Car looks excellent. And my advisor kept me up to date with reports on progress and finished a day early!
7/23/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Kia
Plano (Dallas) location:
Kenneth was superb in his handling of my car repairs. He explained process and details well. good handshake and eye contact. thanks.
Receptionists were smiling and friendly.
Suggest lowering the front counter, not very welcoming.
Cost to wash vehicle seemed high ($45+) even for a hand wash.
Shayna in Chicago who made the original appointment was delightful on the phone and very helpful, Thanks to her.
However, I never received an email confirmation of the repair appointment from Shayna or even when I called back...must be a problem with SK outgoing server?
MagicDoc
Dallas TX
7/22/2019
C H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Perfect repair and perfect service...both rental and repairs!