Matt was really great on keeping me updated on regards to my vehicle. He went above & beyond in making with the insurance claim & correcting the missing tail light.
I was suppiesed how quick the work got done.
Thank you!
8/26/2016
Jeff L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jeremy was great! He always kept me informed about what was going on with my Jeep and made sure the job was done right even though it took a day longer, which I was greatful for.
8/25/2016
Deanne B. VERIFIED CUSTOMER
Vehicle Make : Scion
Matt was so on top of everything. I appreciated the frequent updates. I'm also in a customer service position and I understand the importance of keeping borrowed in a position to not have to ask what is going on. Matt is professional and very pleasant to work with.
8/24/2016
Malia H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Service King has provided exceptional service. The front office and especially our service contact Kenneth are great to work with. Kenneth is responsive, understanding, proactive and provides exceptionally service. Our customer experience with service King is because of Kenneth. Thank you.
8/24/2016
Tammy Y. VERIFIED CUSTOMER
Vehicle Make : Kia
I greatly appreciate Jeremy for being so helpful and patient with me. He did an awesome job by handling everything that needed to be taking care of on his part. GREAT JOB JEREMY!!! Have a fantastic week!!
8/24/2016
Colin S. VERIFIED CUSTOMER
Vehicle Make : Ford
All 10s thank you. Im just waiting for **** part and im all done.
8/23/2016
Nicasio G. VERIFIED CUSTOMER
Vehicle Make : GMC
They were very nice and kept us up dated every day and very nice work
8/23/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would refer family n friends to ServiceKing. My service advisor Kenneth Karraker was solid in every aspect of keeping me informed, and accurate in his assessment of time involved, costs, insurance...a pleasure to work with!
8/23/2016
Mohini D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Went everything very smooth and nice,had good experience
Thanks
8/21/2016
Ty W. VERIFIED CUSTOMER
Vehicle Make : Toyota
10 out of 10 service. Team did an amazing job
8/20/2016
Qin Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Good services . Fast !
8/20/2016
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything went smoothly and the vehicle looks great. Excellent service!
8/20/2016
Alec F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kenneth was great. Great job to the rest of the SK team as well.
8/16/2016
Foxye J. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was paint dust all over the dash and in the air vents that I had to clean. And there was paint dust all over the outside. I thought they would have at least washed that off as part of customer service but I was sorely mistaken. The workers did their job and arranged the service but there was nothing done to make me a loyal customer.
8/12/2016
Keith N. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Tim was great to work with and went out of his way to pick me up and bring me to my car. He kept me up to date on all the repairs and has my car finished early.
Excellent job
8/9/2016
Sanjay G. VERIFIED CUSTOMER
Vehicle Make : Honda
****) my car was very dirty from inside with lot of dust on dashboard and on FAN.
2) I had to request Mr Brian to give me something in writing about the Warrenty for the back bumper damage which was caused by service king staff during repair. Because as a customer I want to document this damage also in service king system to assure the future Warrenty. But he just added a note on the paper and send me a copy of note. Not sure if that will suffices and will be accepted in future for this extra undocumented repair.
8/6/2016
Peta-ann S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There was no updates or communications. Also the estimate was not accurate.
8/5/2016
Chi-chien H. VERIFIED CUSTOMER
Vehicle Make : Honda
It is great to see cell phone message and know the progress everyday. Great Job.
8/4/2016
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeremy was very intent on getting the service done quickly and was in touch throughout the process.
8/4/2016
Amy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
First time we have used Service King and were very impressed by the service! Kenneth was great to work with and made the process less stressful than I had imagined it would be. Great customer service!