Jeremy did a great job of communicating timelines. Repair looks great.
9/17/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
As a prior employee of Service king, I was completely satisfied with everything that was done to my car. Tell mr. Eddie Rice he has developed a great body repair business second to none.
Robert C
9/17/2016
Haley H. VERIFIED CUSTOMER
Vehicle Make : Ford
Not only did Jeremy Weatherall do an excellent job keeping me informed and setting proper expectations, he was also extremely friendly and help set my mind at ease. Jeremy also gave me a couple helpful hints to take care of my new clear coat paint. The repairs on my truck are flawless as if nothing ever happened which is hard to believe considering the damage. All in all it was an outstanding experience and I will always recommend using Service King for vehicle repairs to friends, family, and anyone else who ask me where I would drop my truck off.
9/15/2016
Tiffany R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt was incredible. He communicated with me daily on the progress of repairs to my Nissan Pathfinder. He was kind, efficient and extremely professional. Because of his supberb service I will bring any repairs to service King.
Thank you.
Tiffany R
9/14/2016
Yvonne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Once I received the service date appointment, there were no delays. The staff and service advisor were efficient; I received texted messages about my vehicle's progress; and, lastly, the vehicle's bumper looks very good.
9/13/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good consistent communication.
9/13/2016
Geoffrey C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice job, efficient, courteous.
9/13/2016
Alfonse P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Not only was the job exquisitely done but the process was reassuring and pleasant. We felt Kenneth Karraker was very knowledgeable and we especially appreciated his personal continuing updates along with the electronic ones. We will definitely recommend ServiceKing to our friends. Many thanks for a job well done!
9/13/2016
Rubenmichelle L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great communication throughout the process!
9/10/2016
Charlene P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The accident wasn't my daughter's fault and we still had to pay out of pocket for the repairs. After paying $1780, we leave and my daughters truck dies in traffic multiple times. Also, they offered me a coupon one week, but still didn't have enough to pay, but wouldn't let me have that coupon the next week. Then we had to get her a rental so she could get to school, which they took a $50 deposit, and I haven't been reimbursed yet. I will never use them again.
9/10/2016
Mark K. VERIFIED CUSTOMER
Vehicle Make : Ford
best shop there is never a worry
9/8/2016
Raymond A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Don't change a thing; I especially appreciated those timely and informative text messages that were sent to me on a daily update basis by your man Matt.
Thanks,
Ray Ash
9/8/2016
Dorene O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service...great work!!!...and Kenneth with USAA is a dear to work with!!! Completely keeps me updated 100% and your team finished earlier than expected ...thanks so much !!
9/2/2016
Steve W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You fixed what was obvious. I told Jeremy that after the wreck, my headlights were not alligned right and to please adjust them...they weren't adjusted. I also mentioned that my truck now pulls to the right and to please check the allignment....you didn't check that either because it still pulls to the right. I brought my truck in on my appointed day (Monday 15th) and was told that it would be ready by Friday (19th). I just received my truck yesterday (8/30) after a very minor accident repair.
8/31/2016
Benjamin R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent communication about the whole car repair process. With the daily updates, i always knew what step my car was at.
8/31/2016
Kristianne G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wyatt Etheridge was excellent! Whole team has great customer service. Thankful to have repair done.
8/27/2016
Judy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon was great. He went over and beyond to help us at a time like this.
8/27/2016
Richard R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Radio on/off knob missing
Left rear chrome strip not replaced
Great job on collision repair!
8/26/2016
Jama P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt was awesome and kept in touch every day! I dropped off my car Monday evening and picked it up this afternoon. It looks fantastic! Everyone I had contact with was awesome and very friendly. Outstanding customer service!
8/26/2016
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wyatt did a great job explaining the process and getting my vehicle repaired. He kept me informed and I was very pleased with the result. I will gladly use Service King again if there is a need.