Outstanding service and communication was provided by the staff at Service King. Brandon Frame, Service Advisor was very professional and thorough in managing the repair of my vehicle. My unfortunate accident was handled in a timely manner and was a very pleasant experience. Thanks again Service King for not only meeting but exceeding my expectations. Well done!
12/8/2018
Larry G. VERIFIED CUSTOMER
Vehicle Make : Ford
QA was lacking on details. Can emblem on nbn invoice was not installed and tire cap on new tire was missing. It is the little things that make a difference, which means now I have concerns that the big things I can't see were done properly. The women at the front desk were friendly, professional and fast. I would have liked it if my service guy had walked me through the repairs rather than just handing me my key.
12/8/2018
Gail T. VERIFIED CUSTOMER
Vehicle Make : Buick
Matt H was great! I really appreciated being updated on the status of the repairs and the adjusted projected finished-by date.
12/8/2018
Mary Joscott. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Justin made it easy breezy for us. Thanks.
12/7/2018
Lopa-mudra J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tim was excellent.
12/6/2018
Edward R. VERIFIED CUSTOMER
Vehicle Make : Ford
I have brought my cars here over the last 15yrs your team does a great job and they have great customer skills.
12/4/2018
Jackie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Texts of repair progress very helpful
12/1/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Matt was very thorough and professional.
12/1/2018
Tuan L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I enjoyed working with Matthew Huntley. He was a great help making everything went smoothly. Work quality was excellent and I think the charge was reasonable (since I didn't shop around). Thank you.
11/30/2018
Edward M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service! Thank you!
11/30/2018
Allan G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent work! Kept me updated all along the way!
11/30/2018
Joe O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I always recommend Service King to everyone since I have worked with your shops many times in many years and have always been impressed by the staff and service provided. Thanks and please continue to have great time.
11/29/2018
Babette R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had excellent customer service!
11/28/2018
Mike C. VERIFIED CUSTOMER
Vehicle Make : Toyota
With people like Brandon Frame yall are doing great business love my past and present business with Service King.
11/28/2018
Dorothy J. VERIFIED CUSTOMER
Vehicle Make : Honda
Brandon did a great job of keeping us informed
11/28/2018
Katherine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt was awesome never once did I have to wonder what was happening with my car. Appreciated his updates every step of the way
11/27/2018
Amalea S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ronnie was absolutely amazing. He made sure I was always in the loop and I very much felt like he was always on top of it! I was very happy with the experience and it was in large part due to him! Thank you!
11/24/2018
Sean M. VERIFIED CUSTOMER
Vehicle Make : Jeep
No follow up, no updates after the 1st week. It was scheduled to take 5 days and took 13 days. It was just a bad experience. I had work done that in the past, and it was very good. I would not want to take my business back to Service King, at least not this facility. I would call for updates, and the phone system would hang up on me every time when i was being transferred, not once, every time it would happen.