Poor workmanship and I had a screw in my tire when I picked up the vehicle. Used parts were installed to replace damaged parts and were in poor condition.
11/3/2015
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Kia
I really liked that Service King kept me updated on the repairs of my car and called me when it was done. I really apprecitaed that I was informed about the condition of my car through texts or phone calls.
11/1/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The confusion about time of repairs and return of my car with trunk full of junk and spare and jack not in proper place was a big disappointment. Repair work seems satisfactory,
10/30/2015
Klaus J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome service as always!!!
10/30/2015
****W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service. Brandon kept me informed thou the repair process & finished the job earlier than expected.
10/24/2015
Jude T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed with the level of customer attention and care that I received. Service King kept us informed and delivered as they promised.
10/19/2015
Tammy A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job and excellent progress communication. I will continue to use Service King for any future repairs. Thanks
10/15/2015
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Trim piece on bumper was not installed correctly.
10/15/2015
Jj B. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved getting the text message updates. I am actually an insurance appraiser and deal w/ shops daily. Job well done! Thank you!
10/14/2015
Brad N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very fast service, received car three days earlier from promise date. Thank you.
10/12/2015
Justin B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team at Service King Frisco was fantastic.
10/10/2015
Miley C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome group and very professional. Did a great job on truck
10/9/2015
Kirsten K. VERIFIED CUSTOMER
Vehicle Make : Lexus
One of the most professional and proficient experiences I have had in a very long time! My car looks better than it did before the collision.
I will continue to use Service King and recommend them to all who need services! More than satisfied!
10/8/2015
Nilsa U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service! Great communication thru entire process.
10/6/2015
Candace S. VERIFIED CUSTOMER
Vehicle Make : Buick
Brandon & Sheila are amazing! Our job was finished quicker than estimated & our car was repaired & cleaned & vacuumed!
10/3/2015
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Honda
Sid was outstanding to work with! I felt comfortable knowing that my vehicle was going to be repaired back to new and that my safety driving the car was important to Sid and the members at Service King. The customer service was outstanding and I appreciated the text updates.
10/2/2015
William G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rental car was dirty on the inside
10/1/2015
Najib E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
After I picked up my car from Service King, I went home and upon opening my trunk, I was disappointed to find out that the floor mat that covers the trunk area, was not siting properly in the trunk and there was a big bulge in the center. So, I raised the mat only to find out there was an old oversized used sparer tire underneath, which caused the bulge.
Drove back to Service King and after waiting about 20 minutes to be attended to, an advisor by the name of Sid asked me to come back on Monday as he couldn't help me saying that the body shop was closed. He did mention that he relay my issue to Brandon, the service advisor who assigned to my claim.
In addition to this, the tire valve cap was missing from the driver side rear tire (the area that was fixed).
Now, I have to take my car back on Monday after work, which is an inconvenience for me, this inconvenience could have been if avoided of the job was done right in the 1st place.
So, I am frustrated, to say the least because now, I am driving with a car that doesn't have the right spare tire and should a puncture or flat occur on that tire, then I'm screwed.