Jonathan Howell was excellent, went out of his way to make sure I was taken care of!
11/11/2016
Anita C. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did a wonderful job on my car. We have come to Service King for years. That is why I was willing to wait a month to get my car in. I trust you guys.
Thanks,
Anita C
11/10/2016
Jarrod N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jonathan did a great job explaining how the process works and what to expect. He provided updates over the entire time my car was there.
11/10/2016
Elwood L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job done on schedule and at a good price.
11/8/2016
Philip B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Andrew was terrific. Thanks.
11/5/2016
Guadalupe H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I loved the text messages received upon every step of the way until I walked out the door. Sydney was awesome!
11/5/2016
Lynne F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
John was wonderful. Everything was just as he told me it would be. Thank you
11/4/2016
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the service! Thank you!!
11/3/2016
Trung P. VERIFIED CUSTOMER
Vehicle Make : Honda
My service guy was Sid. I arrived to my appointment with someone else serving me. Everything was fine and taken care of. I returned when my vehicle was completed and finally met my service guy.
Sid did not impressed me with his answers. I asked about my rear left tail lamp not being flush with the body of the vehicle and his replied was that they looked at it but that's how it was manufactured. Even though the right side is flush and I remembering my left side was also flushed prior to the accident. Then under the bumper I asked him why the aaccessory attachment wasn't completely attached and flush with the bumper. He advised that's how it's made and because it's a Honda. The way he made his comment was very offensive and I took it personal. He implied my Honda is cheap with crappy materials.
I am very disappointed in the service and will not be coming back as a customer.
11/3/2016
Vera P. VERIFIED CUSTOMER
Vehicle Make : Kia
There were parts missing out of my trunk
10/30/2016
Taniqua Y. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Chris was exceptional and did as promised in the timeframe promised! He was also very courteous and very resectful which I truly love!!! My car is AWESOME again! Thank you Service King Frisco!!!
10/29/2016
Scott K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew did a great job of managing my service. He kept me informed of my truck's progress, and worked to get an insurance issue straightened out quickly and completely.
10/24/2016
William D. VERIFIED CUSTOMER
Vehicle Make : Honda
My van looks great . Very pleased with the service. Thank you
10/24/2016
Laurie D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service Advisor, Andrew, kept me updated about the progress of my vehicle with texts and telephone calls. My vehicle was ready two days ahead of schedule. I will highly recommend the Frisco Service King location to friends.
10/24/2016
Thonisha B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Andrew did a wonderful job as my service technician. When he didn't have the original estimate, he tried to efficiently either get the car transferred to the Plano location or then a copy of the estimate. Once he had the estimate, he worked swiftly to get it repaired, including submitting a supplemental claim through the paying insurance company.