Search

Real Reviews from VERIFIED CUSTOMERS
Michael F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well I just got it back and will check it tomorrow. So far,it looks good.
8/18/2017
Tamer S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service and great communication about the status of my repair. Jake did a great job working with my insurance company as well. Thanks!!
8/18/2017
Gail H. VERIFIED CUSTOMER
Vehicle Make : GMC
Jake Ware was assigned to us was the best! Very polite, answered all of our questions, took his time explaining, and we would hire him if we were looking for such a wonderful employee you have! JAKE gets a 10 in all areas!!! Gregg and Gail H
8/18/2017
Sandra N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris kept me updated on my car repair and answered all my questions. The office staff was very friendly and helpful. Overall good experience.
8/17/2017
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Not all the hail damage was actually fixed, and in fact more damage was made to the car. "Only" small things were damaged, but a car shop should not be damaging cars. The person assigned to my case did NOT keep me in the loop. He never called to give an update. When I called, he said he had texted me, then said it was my husband's number. Neither of us received a text. Then he never told us when the car was done! When I finally called in, he said, "Oh, it JUST got finished. You can come get it right now." I was not thrilled with the service we received.
8/16/2017
Brandon F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew was awesome! He kept us informed and was on top of everything. We are very happy with our experience at Service King.
8/14/2017
Lester H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The tail lights that were replaced do not match.
8/13/2017
Krista P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the constant correspondence and updates. Jake was fantastic through the whole process.
8/10/2017
Paul T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent work and excellent customer service
8/10/2017
Rosalyn L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Until Michael and the new manager got involved after 7 weeks of poor service, it was a fiasco! If I hadn't gone above Andy and Chris's heads, it would have gone on even longer.
8/5/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jake was professional knowledgeable and nice to work with. This whole process was fantastic and fast, it was done from calling Allstate to having the work completed in 5 days, absolutely great. Thank you. John S
8/5/2017
Antonio P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
7/29/2017
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and communication with your team in Frisco. The quality of the Repair is excellent. Your service team is top quality. Phil Callahan Repeat Customer
7/26/2017
Ralph T. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent communication and customer service throughout the process. High quality repair.
7/26/2017
James K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Job!!!!
7/23/2017
Ann H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated the daily text messages to keep me updated on the status of my car. Jake was a big help in helping me understand the repair process. All went very well. Thank you!
7/22/2017
Juan Manuel. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was too dirty, all my car was full of dust, there is one part of one of the doors that were repaired damaged. Looks like the people that repaired the car was not trying to be clean and carefull.
7/22/2017
Steven N. VERIFIED CUSTOMER
Vehicle Make : Ford
Andrew Pohlman did an awesome job keeping us up to date on the status of our vehicle. He was great to work with!
7/21/2017
Russel C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car was delivered before promised delivery time. Customer service was also great and they are vey friendly. They also did a great job cleaning my car.
7/21/2017
Kyle J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Sid was great to work with! He kept us informed on the progress.
7/19/2017