My vehicle was in the shop for 10 days with no updates on the status or progress of my car until I called to check on the car. Also, I asked the service advisor about an issue with my fog lamp being on and he said it was not on, had been tested. The advisor didn’t even walk out to the car to look at the repair with me at the end of service transaction to make sure everything was ok and I was satisfied. I now have to bring the car back to the shop after my holiday travel to address the issue I initially reported. Very inconvenient and poor customer service.
Tanya Campbell
12/22/2017
Ann S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did was great
12/20/2017
Martin R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quick easy great job good communication
12/19/2017
Ronnie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was fast and complete.
12/16/2017
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The interior lights to not come on when I open the fron doors. So far this is what I have found after the car being in the shop for 2.5 months
12/16/2017
Cindy L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jake is great!
12/15/2017
Carl S. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick & easy.
Kept in constant contact
12/15/2017
Tirri Kenneth. VERIFIED CUSTOMER
Vehicle Make : Toyota
To date everything has been satisfactory.
12/14/2017
Kennith H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jake was great
12/14/2017
Donald R. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job and thanks for the quick turn around.
12/10/2017
Sean D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient, daily updates, friendly service.
12/9/2017
Tanya C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Sal, along with the rest of staff, did a great job updating me about my Jeep’s repairs and being flexible with my pick up date. They made the experience wonderful!
12/9/2017
Toni M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and professional service. Love the text updates and timely response to returned text. Very helpful in my work environment where I can not speak on phone during work hours.
12/8/2017
Jerome H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very attentive and good and fast work
12/6/2017
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Audi
Fabulous experience!! I cannot say enough great things about my experience, my service advisor, Jake, and your staff! Thank you from a well satisfied customer! I would most definitely recommend SK to anyone in need of repair work on their vehicle.
12/6/2017
Randy F. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Jake did great job taking care of our car, everything went as scheduled and as promised.
12/3/2017
Dale H. VERIFIED CUSTOMER
Vehicle Make : Honda
Your texts indicated completion on Dec 04, yet you finished on Dec 02. Seems like you could do a better job of estimating completion date/time.