My car was done quickly and they treated me very courteously
3/8/2017
Israel R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You all did a good job on my truck the only bad thing was that it took way to long to get it done but im satisfy over all. Thanks.
3/3/2017
Ronald T. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous service and finished a couple of days early. Thanks!
3/2/2017
James R. VERIFIED CUSTOMER
Vehicle Make : GMC
My service professional told me in front of Josh and the receptionist that be did not have time to explain because he had to close up and that he got off at 6. Keys were handed to me and be walk off saying have a good day sir. That was the extent of what happened when I picked up my truck.
3/1/2017
Lloyd M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Outstanding
2/25/2017
Cody G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good service! Thank you!
2/25/2017
Mitchell J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was glad the work was done so fast and everything came out great.
2/24/2017
Ruben R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kevin and the service team made this experience seemless
2/24/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The SK rep Kayla Hensiek was terrific. Kept me updated. Was great help. The minor issue was the paint was not buffed properly (Kayla rebuffed it herself and made it right), and the broken mirror cover was over looked never got repaired. We will return to have that completed. Kayla updated us on that.
2/23/2017
Tammy K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for making our vehicle look great!!
2/23/2017
Douglas F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every thing was great. Even got our car back before
They said when it would be ready
2/22/2017
Dorris C. VERIFIED CUSTOMER
Vehicle Make : Ford
My service advisor did a phenomenal job in sending emails and making phone calls updating me on the repair job. However, this was the first time I have had to deal with a collision shop and found the way that business was conducted very atypical. It was all done in the lobby and at the front desk. I never saw my service advisor's office space.
Also, I was initially greeted by a person that never identified herself to me-I had to ask if she was my service advisor and that is when she told me she was working with my advisor because she was in-training. I was given the paper work to review and sign in the waiting area.
My vehicle looks great and I do appreciate a job well done. Overall I can recommend Service King to others but I would first prepare them for the way business is transacted at this location. Thank you for this opportunity to share my thoughts.
2/21/2017
Eric W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Kevin, the service advisor, was very courteous and on top of things. I even got my car back a day early, however, I think they got a bad headlight so I am having to take my car back in to replace the bad headlight.
2/20/2017
Eric J. VERIFIED CUSTOMER
Vehicle Make : Acura
Was kept well informed about where we were in the process. Very friendly and customer focused
2/18/2017
Matthew S. VERIFIED CUSTOMER
Vehicle Make : GMC
Quickest turnaround and best customer service I've ever had thank you Kevin
2/17/2017
Fay Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
I APPRECIATE JOHN KEEPING ME UPDATED AS HE WAS DOING THE REPAIRS. MY FIRST BUT NOT MY LAST EXPERIENCE W/ SERVICE KING. THANKS SO MUCH !!
2/16/2017
Samantha B. VERIFIED CUSTOMER
Vehicle Make : Kia
Kevin was great. Really easy to work with and provided great updates. It's never easy to deal with a wreck but Kevin made sure that this was an easy fix while dealing with the other driver's insurance. Thanks, Kevin!
2/13/2017
Molly J. VERIFIED CUSTOMER
Vehicle Make : Audi
Ricky and celeste were AMAZING!
2/9/2017
Michael A. VERIFIED CUSTOMER
Vehicle Make : Ford
Kayla did a great job keeping me informed, the repair work looks great and the turn time was much better than expected!
2/9/2017
Rodney W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ricky Flanagan provided A-****, top-notch, excellent service. I am a very satisfied customer. Mr. Flanagan took care of all my needs for the repair of my Nissan Pathfinder. He was extremely professional, kind, and very caring during what was a tragic moment in time for me personally. Mr. Flanagan went above and beyond the call of duty to ensure that I had complete satisfaction with the handling of my claim, and the repair of my vehicle. He made everything convenient, and personally assisted me with the transition into my
car upon return with the rental. He essentially made the whole experience, worry free! I left the facility with a great feeling and assured that I had made the right choice in selecting Service King as my "select service" collision repair center.
"A Thousand Thanks" Mr. Ricky Flanagan!!!