Everything went as planned and the repair looks great
4/3/2017
Brian P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bumper doesn't match the plastic top part it's off by half inch under driver side and off by a quarter inch on the other side8.
4/2/2017
Lindsey B. VERIFIED CUSTOMER
Vehicle Make : Honda
The passenger sliding door is stuck
4/2/2017
Stephanie C. VERIFIED CUSTOMER
Vehicle Make : Ford
John was very nice and professional and kept me updated on my car repair
4/1/2017
Esperanza L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They lost my keys and they didn't have manager at that location they had an attitude I call 1800 king services to complained and the manager never returned my call back didn't satisfied. Customer service at all. It's looks like they just want money and don't respect customer decisions. Never had an issue before after an **** hour they found my keys because a worker from the back missed place it and put in in his tool box.
3/31/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Kia
I recommend Service King to everyone. I have used them in the past, and I have only used them since. Great customer service, great product.
3/31/2017
Larry M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Kevin did an admirable job considering he was constrained by a corporate policy against using suppliers outside of those approved by the bean counters in the home office. By not allowing him to acquire the correct parts from outside sources to repair the damage correctly it would seem to me that your company cares more about bottom line than customer satisfaction. I will not recommend your establishment to others.
3/29/2017
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the 2nd time I have used your services. Very good job done both times. Thank you. Kathleen L
3/25/2017
Marian H. VERIFIED CUSTOMER
Vehicle Make : Honda
All the people who talked to me were so kind and helpful, it made a stressful time much better
3/25/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Audi
Exceptional service from Kala in Fort Worth Texas and her team. We had to out of pocket rent a car and she made sure the repair was completed 2 weeks
Earlier than scheduled. 5 stars
3/25/2017
Tanya A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate Ricky keeping me updated on my vehicle and staying so patient with my difficult Insurance Company.
3/25/2017
Evelyn B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kevin Hawkins was wonderful, caring, professional and curteous. Great job!
3/24/2017
Henry V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
John was excellent. Even had my car ready early before I went out of town. He gets 10 stars! Thank you for this excellent service and exceptional quality Job. My car looks brand new again! Sincerely Henry V
3/23/2017
Robin C. VERIFIED CUSTOMER
Vehicle Make : Acura
Kayla went over and above. Truly thrilled and surprised by service. Shared experience with several people. Kayla was a delight, kept me informed and even brought my car to me!
3/22/2017
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased that Rick updated me with the progress of my vehicle.
3/21/2017
R H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Repair was handled professionally with high quality results and super fast turn around time.
Thanks to John Rager and the rest of the folks at the West Fort Worth location.
3/18/2017
Craig K. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and reliable. Excellent service person. Thanks
3/15/2017
Jodi Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I feel as though the customer was not accommodated at this point.... it was mostly to accommodate the insurance company
3/14/2017
Melissa K. VERIFIED CUSTOMER
Vehicle Make : GMC
Kevin was very nice and gave me updates daily. I never had to guess what the next step was through the process.