I dropped my car off at one service king and it sat there for a week and a half without even being looked at. Meanwhile I had to pay $15/day for the rental for absolutely no reason since my car wasn’t even being worked on. The Mansfield location said they transferred my car to the Grand Prairie location but it was actually transferred to the west Fort Worth location without my knowledge. The communication between service king locations and myself was subpar, which made the experience completely inconvenient and very frustrating. With that being said, the repair looks great and I’m happy with that aspect only.
1/8/2019
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication, quality work
1/8/2019
George F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service
1/5/2019
Robert E. VERIFIED CUSTOMER
Vehicle Make : Ford
Greg made the whole process very easy. He provided a clear and accurate timeline of how long work on my truck would take. Then them team came through and even got my truck done a day early! Plus, the repair on my truck looks great.
1/4/2019
Philmore T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Didn’t fix everything it took to long
1/4/2019
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car back tires are still shaking do feel safe in my car I get between 55 to 65 feel back wheels shaking still need to be pin strips on the back doors
1/3/2019
Jesus S. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys are amazing
1/2/2019
Cynthia K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was repaired correctly and on time very happy
12/31/2018
Christopher I. VERIFIED CUSTOMER
Vehicle Make : Toyota
All of the employees we dealt with at Service King were truly great. They were all friendly, knowledgeable, and consistent with communication about the service for my vehicle. I highly recommend this place (store #024)
12/29/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional and friendly.
12/23/2018
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Ford
5 days to put on a bumper lot of miscommunication
12/22/2018
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Customer Service
12/20/2018
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Ford
So far, so good
12/20/2018
Coleen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not any problems... text messages came thru routinely aboutt
12/20/2018
**** U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nathan took great care of me and my car. I was texted the entire time so that I knew what was being done and the projected time it would be done. My car looks great! Thank you again!!!
12/17/2018
Naseer B. VERIFIED CUSTOMER
Vehicle Make : Honda
Clayton seemed genuinely interested in providing quality customer service
12/13/2018
Richard G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Stayed in contact with me followed up with text. Great job on repairs would recommend to all my friends and familt
12/7/2018
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job!!!
12/1/2018
Marc G. VERIFIED CUSTOMER
Vehicle Make : Tesla
Store 23 told me the Service King store in Fort Worth they could repair my Tesla so my car was towed from Fort Worth all the way to that store where my car was rejected and towed all the way back to Fort Worth.