Service King North Richland Hills

I would suggest service King and Jordan to my family and friends did a great job great experience

10's across the board.

Professional and prompt

Everything went smoothly. Jonathan did a great job keeping me informed, and handling my claim. On a side note, when i arrived at Service King I had just come from the Geico adjusters office. While there I had notice from the waiting area that a couple of the employees were arguing, and also, the receptionist was less than friendly (she also argued with a tech in front of the customers waiting). The general environment was unprofessional and tense. Which confirmed for me my decision to have the work done elsewhere. When I arrived at Service King, I had a completely different impression. I'm sure because of the Geico experience I paid more attention to the environment, but I could tell this was a well managed business. Everyone I encountered there was very friendly and helpful.

A little more attention to detail during cleanup, prior to release, would be helpful. There was a spot of sealant on my console and there is a hand print of sanding dust still on the interior window post. I pointed out the spot before taking delivery but didn't notice the hand print until today. Otherwise, everything looks good.

Everyone at service king was kind and I was kept up to date on my vehicle. I did notice a scratch on the hood after I picked up my vehicle, but they are going to research it and let me know if it was there before.

The ladies in the office were very helpful, very professional, & very caring. The shop repairmen kept me informed of the progress. my car looks great. Thanks. Dale W

The scheduleing process was kind of a pain. I wish I could have just dealt with my local contact to get things going. I have been in and out of the hospital during the process and I just didn't feel like making more phone call to people I didn't know

great job one satisfid custermer. thak you.

Great communication through the whole process.

We were very pleased with the entire experience. The customer services we received from beginning to end was amazing. I would highly recommend Service King.

I've never had to have a repair to my car before and they made sure I understood everything completly and everyone was very friendly.